About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Benefits at Remote is becoming the provider-agnostic, payroll-correct, compliance-monitored infrastructure layer that sits underneath every way Remote employs someone — Employer of Record, global payroll, PEO — and, increasingly, underneath any external HR system a customer brings. It stops being a standalone module people click through and becomes a layer other systems build on top of: invisible when it works, indispensable when it doesn’t.

Near term, this is a deeply integration-heavy role. You’ll take over a live, high-stakes book of work: migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration for US global payroll, building provider-agnostic cost ingestion so any customer can bring their own broker or carrier, making benefits data flowing out of clients’ own HR systems land correctly in payroll, and resolving benefit-cost data-integrity incidents that touch real employee paychecks. This is hands-in-the-data work: reconciliation logic, eligibility files, settlement thresholds, migration sequencing.

Longer term, this is a full-scope experience and unification role. As Remote consolidates fragmented, product-by-product benefits tooling into one administration platform, one cost-ingestion pipeline, and one source of truth, you’ll own the vision and roadmap for making benefits behave consistently everywhere — the same primitives (offers, costs, enrollment, providers, statuses) working the same way across 90+ countries and across Employer of Record, global payroll, PEO, and HRIS-connected customers alike. You’ll also own how that layer shows up for non-human consumers — APIs and agent-facing tooling — not just for people in a UI.

This is a senior, high-autonomy role reporting into Product leadership, with regular exposure to Engineering, Payroll Operations, Partnerships, Finance, and Legal/Compliance.

What you bring

• Proven experience as a product manager owning complex third-party integrations (API and file/EDI-based)
• A provider-agnostic mindset: you default to ingesting a customer’s existing reality, and anticipating their future needs (their broker, their carrier, their HRIS) rather than forcing them onto a fixed set of embedded partners.
• Proficiency in Cursor and/or Claude Code is required. You must be able to autonomously build, debug, and ship functional code/prototypes, not just write specs.
• Comfort designing for systems as well as humans — you think in APIs and agent-facing tooling, not just dashboards, and can justify a feature by whether it makes a pay run more correct or compliant, not just whether it “feels complete.”
• Judgment to make both strategic calls (what to consolidate, what to prioritize, what to explicitly stop doing) and tactical ones (scope of a given integration) under real deadline pressure.
• Excellent async written communication — you’ll drive alignment across Engineering, Payroll Operations, Finance, Partnerships, and Legal without relying on meetings.
• Bonus: Experience negotiating or managing commercial partnerships, not just technical integrations, as well as experience in related domains benefits, HR technology, payroll, insurance technology, or fintech

Nice to have

• Strong technical fluency: you can read a data-mapping spec, reason about sync and reconciliation logic, and hold your own in a design conversation with engineers about idempotency, settlement thresholds, or migration sequencing.

Key responsibilities

Own the Benefits infrastructure strategy — near-term integrations, long-term unification

• Drive the roadmap for how Remote connects to carriers, third-party administrators, benefits administration platforms, and customers’ own HR systems — deciding where we build deeper integrations, where we consolidate, and where we offboard partners that no longer fit.
• Own the longer-term shift from fragmented, product-specific benefits tooling toward one administration platform, one cost-ingestion pipeline, and one consistent experience across Employer of Record, global payroll, and PEO.
• Break strategy into a roadmap that’s legible to engineering, operations, and leadership, and keep every investment tied to one bar: does it make a pay run more correct, keep Remote compliant, or help win or retain a customer.

Lead complex, cross-functional integration delivery

• Drive initiatives such as migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration, building provider-agnostic cost ingestion (bring-your-own-broker), and making benefits data from clients’ HR systems land correctly in payroll — from design through go-live.
• Own test planning, end-to-end validation, and go-live readiness for these migrations, partnering closely with engineering.
• Run the standard process for activating new countries and partners end to end: requirements, integration, carrier onboarding, and rollout.
• Enable sales and implementation on benefits processing and set up - via AI tools to support workflows and code-connected agents to verify provider availability, system behavior and expected outcomes.

Build a seamless benefits experience across products

• Own the vision for consistent benefits behavior across Employer of Record, global payroll, and PEO, and for customers who bring their own HR system, so cost, eligibility, and enrollment data flow the same way regardless of employment model or where the data originates.
• Push proactive, systematic compliance monitoring as a real product surface rather than something discovered when a regulator or customer flags it.
• Identify and close the gaps that today force teams or customers to reconcile benefits data manually across products.

Own data integrity across partner integrations

• Be the escalation point for benefit-cost data incidents (e.g. under-collection, discrepancies between offer and payroll), driving root-cause analysis, remediation, and durable fixes rather than one-off patches.
• Champion systemic tooling — discrepancy reporting, unmapped-cost alerting, reconciliation infrastructure — so issues surface before they hit employees or payroll.

Manage the partner portfolio

• Own the full lifecycle of benefits partners: sourcing and evaluation, technical integration, performance monitoring, and offboarding when a partnership is sunset.
• Partner with the Partnerships team on commercial terms and represent Product as the technical subject-matter expert with carriers and platforms.

Communicate and align

• Evangelize the roadmap and process changes across Product, Engineering, Payroll Operations, Finance, and Partnerships.
• Lead by example on asynchronous, transparent collaboration.

Practicals

• You’ll report to: Director of Product, Payroll
• Team: Product Management
• Location: Any location, any timezone

Application process

1. Interview with recruiter
2. Interview with hiring manager
3. Live Session
4. Team Interview
5. Bar Raiser interview
6. Offer + Employment Verification Checks

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$59,900—$151,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title: D365 CE Functional Solution Architect

Location: Remote with travel up to 30%

Description

As a member of the Managed Services team, the Dynamics 365 CE Functional Solution Architect will help MCA Connect deliver world-class customer service. The Solution Architect is self-motivated to troubleshoot and resolve complex, cross-functional issues with the Dynamics 365 CE application, leading resolution efforts and guiding the functional team toward high-quality outcomes. The Solution Architect owns the solution scope across all process areas and serves as the primary solution authority on Managed Services engagements.

The Solution Architect makes decisions and recommendations confidently across all areas of the solution, exercises independent judgement and decision making on complex issues, and advises clients on matters of significant impact to their implementation. They work on problems of diverse scope and complexity ranging from moderate to substantial, lead the team in determining the most effective methods and procedures, and have full ownership of work and milestones.

The Solution Architect requires minimal instruction on day-to-day work or complex assignments, uses independent judgement on analysis of variable factors, and leads others on the development of solutions. They are a comprehensive designer and leader who applies in-depth and broad knowledge across multiple process areas, takes full ownership of complex issues, and is competent to work independently at the most advanced level.

Managed Services engagements span the full lifecycle of client operations. In addition to day-to-day issue resolution and escalation support, the Solution Architect facilitates Dynamics 365 version updates, post-go-live stabilization and hypercare engagements, system assessments and health checks, iterative phased module deployments, optimization of existing systems, and higher-level troubleshooting. The Solution Architect also provides architectural oversight on staff augmentation–style engagements to ensure solution integrity and MCA Connect quality standards are maintained. Position requires up to 30% travel.

Core Responsibilities

Managed Services Support Operations

• Provide outstanding customer service and achieve client satisfaction

• Monitor and triage complex or escalated support cases; own cross-functional issues end-to-end through resolution

• Troubleshoot complex, cross-functional issues and deliver high-quality solutions independently, while leading collaborative resolution efforts across the functional team

• Provide higher-level troubleshooting for cases that exceed Consultant and Senior Consultant expertise

• Oversee and guide Microsoft support escalations, ensuring proper documentation, follow-through, and resolution across Premier Support and Product Group channels

Engagement Delivery Across the MgS Portfolio

• Lead post-go-live stabilization and hypercare engagements; define stabilization scope, success criteria, and transition-to-steady-state plans

• Lead Dynamics 365 system assessments and health checks; deliver architectural findings, risk analysis, and strategic improvement roadmaps to client leadership

• Architect and oversee iterative phased module deployments, defining deployment sequencing, cross-functional dependencies, and go/no-go criteria for each wave

• Provide architectural oversight and solution governance on staff augmentation–style engagements, ensuring embedded resources maintain solution integrity and MCA Connect methodology standards

Customer Satisfaction & Advisory

• Work closely with the MCA Connect functional team to ensure engagements meet customer expectations

• Ensure customer satisfaction by delivering on-time, quality results

• Serve as a trusted advisor to client leadership; display confidence and experience in communicating with Senior Management on concerns, key decisions, risks, and trade-offs that affect the solution

• Promote and encourage change and change management methods to support customer acceptance and system adoption

• Prioritize and maintain focus on the customer’s visionary goals across all workstreams

• Advise clients on matters of significant impact to their implementation; exercise independent judgement and decision making on complex issues

Solution Design & Delivery

• Lead the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through execution phases

• Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee detailed design/requirements meetings to understand clients’ business requirements and conduct gap analysis

• Ensure the quality of design, configuration, and testing of core Dynamics 365 CE modules across all process areas

• Review design requirements prepared by functional team; deliver recommended changes and adherence to methodology

• Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions

• Actively participate as the “Dynamics 365 CE Expert” in the Executive Steering Committee

• Facilitate and ensure all cross-practice coordination as appropriate

• Support technical lead regarding questions on customizations, estimates, and timelines

Project Team Support & Management

• Ensure project and project team members follow MCA Connect methodology standards, including conformance to any Statements of Work (SOW)

• In partnership with the technical lead, create and execute the final system cutover plan for Go Live

• Work with the Project Manager and technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post-Go Live maintenance

• Manage and provide senior support to the client for generation of user documentation

• Manage and provide senior support for the training of end users and system administrators

• Provide business technical support and guidance to empower the functional team to build and own the solution

• Assist functional team and customer with data migration plan, reconciliation plans, and data clean-up recommendations

• Create Azure DevOps test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign-off

• Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning

• Mentor the team to support knowledge transfer, project success, and overall continued career growth

• Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOWs) as appropriate

• Share responsibility with the Project Manager for creating periodic status reports for consumption by project team members and the executive leadership team (ELT)

• Share responsibility with technical lead and Project Manager for tracking customizations, deliverables, and timeliness of completion

• Oversee and support technical lead and functional team regarding debugging and finding code issues

• When applicable: Attend Microsoft FastTrack meetings, provide required documentation and/or training for Go Live checklist; comply with Microsoft FastTrack policies

• Manage ISV decisions, design, and collaboration with the functional team

• Design, review, and maintain awareness of all integration plans

• Monitor and coordinate Microsoft version updates; train, schedule, and guide customer to own release and pause schedules

• Monitor completeness of project, milestone activities, and sign-off tasks

• Promote continuous learning, D365 feature enhancement review, and deployment

Managed Services Operations & Collaboration

• Maintain effective customer relationships; log incidents and document communications in CE

• Develop whitepapers, best practice knowledge base articles, and proactive service offerings leveraging new features or common repetitive areas

• Create, develop, and deliver proactive services to reduce recurring issues and improve client outcomes

• Provide support for team members; actively mentor Consultants and Senior Consultants on technical skills, cross-functional knowledge, and client management

• Communicate effectively with client leadership on business process decisions and project direction

• Optimize individual utilization; continue professional education by setting specific annual training goals

• Work independently with a self-motivated approach, while remaining open to collaboration, team participation, and knowledge sharing

MCA Representation & Communication

• Create and deliver content for both internal and external training, communication, and marketing

• Represent MCA Connect at promotional and educational events

Required skills and experience

• Strong business knowledge of B2B sales, lead-to-opportunity, quote-to-order, customer service, field service, marketing journeys, customer data, and CRM operating models.

• Hands-on functional experience configuring D365 CE modules, Dataverse, model-driven apps, dashboards, views, business rules, processes, and related Power Platform capabilities.

• Ability to facilitate senior stakeholder conversations, handle ambiguity, challenge requirements constructively, and produce executive-ready deliverables.

• Experience with agile delivery, requirements traceability, process mapping, adoption planning, and measurable business value realization.

• Experience producing executive-ready deliverables such as capability maps, future-state process models, fit-gap summaries, business-value roadmaps, adoption plans, and decision logs.

• Recommended certifications: MB-280 or successor customer experience credential, MB-230, MB-240, PL-200, and/or equivalent D365 CE credentials. Change management certification is preferred.

• Experience with D365 ERP Processes and Dual Write is a plus.

$120,000 - $170,000 a year

Additional supplemental compensation (bonus) up to $30,000 annually

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package:

·Work/Life Balance with Unlimited Paid Time Off (UPTO)

·401k Plan with Company Matching Contribution

·Monthly Stipend for Home Office Expenses

·Subsidized Medical, Dental and Vision Coverage

·Health Savings and Flexible Spending Accounts

·Company Paid Life and Disability Insurance

·Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Benefits at Remote is becoming the provider-agnostic, payroll-correct, compliance-monitored infrastructure layer that sits underneath every way Remote employs someone — Employer of Record, global payroll, PEO — and, increasingly, underneath any external HR system a customer brings. It stops being a standalone module people click through and becomes a layer other systems build on top of: invisible when it works, indispensable when it doesn’t.

Near term, this is a deeply integration-heavy role. You’ll take over a live, high-stakes book of work: migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration for US global payroll, building provider-agnostic cost ingestion so any customer can bring their own broker or carrier, making benefits data flowing out of clients’ own HR systems land correctly in payroll, and resolving benefit-cost data-integrity incidents that touch real employee paychecks. This is hands-in-the-data work: reconciliation logic, eligibility files, settlement thresholds, migration sequencing.

Longer term, this is a full-scope experience and unification role. As Remote consolidates fragmented, product-by-product benefits tooling into one administration platform, one cost-ingestion pipeline, and one source of truth, you’ll own the vision and roadmap for making benefits behave consistently everywhere — the same primitives (offers, costs, enrollment, providers, statuses) working the same way across 90+ countries and across Employer of Record, global payroll, PEO, and HRIS-connected customers alike. You’ll also own how that layer shows up for non-human consumers — APIs and agent-facing tooling — not just for people in a UI.

This is a senior, high-autonomy role reporting into Product leadership, with regular exposure to Engineering, Payroll Operations, Partnerships, Finance, and Legal/Compliance.

What you bring

• Proven experience as a product manager owning complex third-party integrations (API and file/EDI-based)
• A provider-agnostic mindset: you default to ingesting a customer’s existing reality, and anticipating their future needs (their broker, their carrier, their HRIS) rather than forcing them onto a fixed set of embedded partners.
• Proficiency in Cursor and/or Claude Code is required. You must be able to autonomously build, debug, and ship functional code/prototypes, not just write specs.
• Comfort designing for systems as well as humans — you think in APIs and agent-facing tooling, not just dashboards, and can justify a feature by whether it makes a pay run more correct or compliant, not just whether it “feels complete.”
• Judgment to make both strategic calls (what to consolidate, what to prioritize, what to explicitly stop doing) and tactical ones (scope of a given integration) under real deadline pressure.
• Excellent async written communication — you’ll drive alignment across Engineering, Payroll Operations, Finance, Partnerships, and Legal without relying on meetings.
• Bonus: Experience negotiating or managing commercial partnerships, not just technical integrations, as well as experience in related domains benefits, HR technology, payroll, insurance technology, or fintech

Nice to have

• Strong technical fluency: you can read a data-mapping spec, reason about sync and reconciliation logic, and hold your own in a design conversation with engineers about idempotency, settlement thresholds, or migration sequencing.

Key responsibilities

Own the Benefits infrastructure strategy — near-term integrations, long-term unification

• Drive the roadmap for how Remote connects to carriers, third-party administrators, benefits administration platforms, and customers’ own HR systems — deciding where we build deeper integrations, where we consolidate, and where we offboard partners that no longer fit.
• Own the longer-term shift from fragmented, product-specific benefits tooling toward one administration platform, one cost-ingestion pipeline, and one consistent experience across Employer of Record, global payroll, and PEO.
• Break strategy into a roadmap that’s legible to engineering, operations, and leadership, and keep every investment tied to one bar: does it make a pay run more correct, keep Remote compliant, or help win or retain a customer.

Lead complex, cross-functional integration delivery

• Drive initiatives such as migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration, building provider-agnostic cost ingestion (bring-your-own-broker), and making benefits data from clients’ HR systems land correctly in payroll — from design through go-live.
• Own test planning, end-to-end validation, and go-live readiness for these migrations, partnering closely with engineering.
• Run the standard process for activating new countries and partners end to end: requirements, integration, carrier onboarding, and rollout.
• Enable sales and implementation on benefits processing and set up - via AI tools to support workflows and code-connected agents to verify provider availability, system behavior and expected outcomes.

Build a seamless benefits experience across products

• Own the vision for consistent benefits behavior across Employer of Record, global payroll, and PEO, and for customers who bring their own HR system, so cost, eligibility, and enrollment data flow the same way regardless of employment model or where the data originates.
• Push proactive, systematic compliance monitoring as a real product surface rather than something discovered when a regulator or customer flags it.
• Identify and close the gaps that today force teams or customers to reconcile benefits data manually across products.

Own data integrity across partner integrations

• Be the escalation point for benefit-cost data incidents (e.g. under-collection, discrepancies between offer and payroll), driving root-cause analysis, remediation, and durable fixes rather than one-off patches.
• Champion systemic tooling — discrepancy reporting, unmapped-cost alerting, reconciliation infrastructure — so issues surface before they hit employees or payroll.

Manage the partner portfolio

• Own the full lifecycle of benefits partners: sourcing and evaluation, technical integration, performance monitoring, and offboarding when a partnership is sunset.
• Partner with the Partnerships team on commercial terms and represent Product as the technical subject-matter expert with carriers and platforms.

Communicate and align

• Evangelize the roadmap and process changes across Product, Engineering, Payroll Operations, Finance, and Partnerships.
• Lead by example on asynchronous, transparent collaboration.

Practicals

• You’ll report to: Director of Product, Payroll
• Team: Product Management
• Location: Any location, any timezone

Application process

1. Interview with recruiter
2. Interview with hiring manager
3. Live Session
4. Team Interview
5. Bar Raiser interview
6. Offer + Employment Verification Checks

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$59,900—$151,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to...

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We’re trusted by 20,000 organizations like Atlassian, MIT, and United Way to...

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title: D365 CE Functional Solution Architect

Location: Remote with travel up to 30%

Description

As a member of the Managed Services team, the Dynamics 365 CE Functional Solution Architect will help MCA Connect deliver world-class customer service. The Solution Architect is self-motivated to troubleshoot and resolve complex, cross-functional issues with the Dynamics 365 CE application, leading resolution efforts and guiding the functional team toward high-quality outcomes. The Solution Architect owns the solution scope across all process areas and serves as the primary solution authority on Managed Services engagements.

The Solution Architect makes decisions and recommendations confidently across all areas of the solution, exercises independent judgement and decision making on complex issues, and advises clients on matters of significant impact to their implementation. They work on problems of diverse scope and complexity ranging from moderate to substantial, lead the team in determining the most effective methods and procedures, and have full ownership of work and milestones.

The Solution Architect requires minimal instruction on day-to-day work or complex assignments, uses independent judgement on analysis of variable factors, and leads others on the development of solutions. They are a comprehensive designer and leader who applies in-depth and broad knowledge across multiple process areas, takes full ownership of complex issues, and is competent to work independently at the most advanced level.

Managed Services engagements span the full lifecycle of client operations. In addition to day-to-day issue resolution and escalation support, the Solution Architect facilitates Dynamics 365 version updates, post-go-live stabilization and hypercare engagements, system assessments and health checks, iterative phased module deployments, optimization of existing systems, and higher-level troubleshooting. The Solution Architect also provides architectural oversight on staff augmentation–style engagements to ensure solution integrity and MCA Connect quality standards are maintained. Position requires up to 30% travel.

Core Responsibilities

Managed Services Support Operations

• Provide outstanding customer service and achieve client satisfaction

• Monitor and triage complex or escalated support cases; own cross-functional issues end-to-end through resolution

• Troubleshoot complex, cross-functional issues and deliver high-quality solutions independently, while leading collaborative resolution efforts across the functional team

• Provide higher-level troubleshooting for cases that exceed Consultant and Senior Consultant expertise

• Oversee and guide Microsoft support escalations, ensuring proper documentation, follow-through, and resolution across Premier Support and Product Group channels

Engagement Delivery Across the MgS Portfolio

• Lead post-go-live stabilization and hypercare engagements; define stabilization scope, success criteria, and transition-to-steady-state plans

• Lead Dynamics 365 system assessments and health checks; deliver architectural findings, risk analysis, and strategic improvement roadmaps to client leadership

• Architect and oversee iterative phased module deployments, defining deployment sequencing, cross-functional dependencies, and go/no-go criteria for each wave

• Provide architectural oversight and solution governance on staff augmentation–style engagements, ensuring embedded resources maintain solution integrity and MCA Connect methodology standards

Customer Satisfaction & Advisory

• Work closely with the MCA Connect functional team to ensure engagements meet customer expectations

• Ensure customer satisfaction by delivering on-time, quality results

• Serve as a trusted advisor to client leadership; display confidence and experience in communicating with Senior Management on concerns, key decisions, risks, and trade-offs that affect the solution

• Promote and encourage change and change management methods to support customer acceptance and system adoption

• Prioritize and maintain focus on the customer’s visionary goals across all workstreams

• Advise clients on matters of significant impact to their implementation; exercise independent judgement and decision making on complex issues

Solution Design & Delivery

• Lead the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through execution phases

• Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee detailed design/requirements meetings to understand clients’ business requirements and conduct gap analysis

• Ensure the quality of design, configuration, and testing of core Dynamics 365 CE modules across all process areas

• Review design requirements prepared by functional team; deliver recommended changes and adherence to methodology

• Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions

• Actively participate as the “Dynamics 365 CE Expert” in the Executive Steering Committee

• Facilitate and ensure all cross-practice coordination as appropriate

• Support technical lead regarding questions on customizations, estimates, and timelines

Project Team Support & Management

• Ensure project and project team members follow MCA Connect methodology standards, including conformance to any Statements of Work (SOW)

• In partnership with the technical lead, create and execute the final system cutover plan for Go Live

• Work with the Project Manager and technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post-Go Live maintenance

• Manage and provide senior support to the client for generation of user documentation

• Manage and provide senior support for the training of end users and system administrators

• Provide business technical support and guidance to empower the functional team to build and own the solution

• Assist functional team and customer with data migration plan, reconciliation plans, and data clean-up recommendations

• Create Azure DevOps test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign-off

• Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning

• Mentor the team to support knowledge transfer, project success, and overall continued career growth

• Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOWs) as appropriate

• Share responsibility with the Project Manager for creating periodic status reports for consumption by project team members and the executive leadership team (ELT)

• Share responsibility with technical lead and Project Manager for tracking customizations, deliverables, and timeliness of completion

• Oversee and support technical lead and functional team regarding debugging and finding code issues

• When applicable: Attend Microsoft FastTrack meetings, provide required documentation and/or training for Go Live checklist; comply with Microsoft FastTrack policies

• Manage ISV decisions, design, and collaboration with the functional team

• Design, review, and maintain awareness of all integration plans

• Monitor and coordinate Microsoft version updates; train, schedule, and guide customer to own release and pause schedules

• Monitor completeness of project, milestone activities, and sign-off tasks

• Promote continuous learning, D365 feature enhancement review, and deployment

Managed Services Operations & Collaboration

• Maintain effective customer relationships; log incidents and document communications in CE

• Develop whitepapers, best practice knowledge base articles, and proactive service offerings leveraging new features or common repetitive areas

• Create, develop, and deliver proactive services to reduce recurring issues and improve client outcomes

• Provide support for team members; actively mentor Consultants and Senior Consultants on technical skills, cross-functional knowledge, and client management

• Communicate effectively with client leadership on business process decisions and project direction

• Optimize individual utilization; continue professional education by setting specific annual training goals

• Work independently with a self-motivated approach, while remaining open to collaboration, team participation, and knowledge sharing

MCA Representation & Communication

• Create and deliver content for both internal and external training, communication, and marketing

• Represent MCA Connect at promotional and educational events

Required skills and experience

• Strong business knowledge of B2B sales, lead-to-opportunity, quote-to-order, customer service, field service, marketing journeys, customer data, and CRM operating models.

• Hands-on functional experience configuring D365 CE modules, Dataverse, model-driven apps, dashboards, views, business rules, processes, and related Power Platform capabilities.

• Ability to facilitate senior stakeholder conversations, handle ambiguity, challenge requirements constructively, and produce executive-ready deliverables.

• Experience with agile delivery, requirements traceability, process mapping, adoption planning, and measurable business value realization.

• Experience producing executive-ready deliverables such as capability maps, future-state process models, fit-gap summaries, business-value roadmaps, adoption plans, and decision logs.

• Recommended certifications: MB-280 or successor customer experience credential, MB-230, MB-240, PL-200, and/or equivalent D365 CE credentials. Change management certification is preferred.

• Experience with D365 ERP Processes and Dual Write is a plus.

$120,000 - $170,000 a year

Additional supplemental compensation (bonus) up to $30,000 annually

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package:

·Work/Life Balance with Unlimited Paid Time Off (UPTO)

·401k Plan with Company Matching Contribution

·Monthly Stipend for Home Office Expenses

·Subsidized Medical, Dental and Vision Coverage

·Health Savings and Flexible Spending Accounts

·Company Paid Life and Disability Insurance

·Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Benefits at Remote is becoming the provider-agnostic, payroll-correct, compliance-monitored infrastructure layer that sits underneath every way Remote employs someone — Employer of Record, global payroll, PEO — and, increasingly, underneath any external HR system a customer brings. It stops being a standalone module people click through and becomes a layer other systems build on top of: invisible when it works, indispensable when it doesn’t.

Near term, this is a deeply integration-heavy role. You’ll take over a live, high-stakes book of work: migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration for US global payroll, building provider-agnostic cost ingestion so any customer can bring their own broker or carrier, making benefits data flowing out of clients’ own HR systems land correctly in payroll, and resolving benefit-cost data-integrity incidents that touch real employee paychecks. This is hands-in-the-data work: reconciliation logic, eligibility files, settlement thresholds, migration sequencing.

Longer term, this is a full-scope experience and unification role. As Remote consolidates fragmented, product-by-product benefits tooling into one administration platform, one cost-ingestion pipeline, and one source of truth, you’ll own the vision and roadmap for making benefits behave consistently everywhere — the same primitives (offers, costs, enrollment, providers, statuses) working the same way across 90+ countries and across Employer of Record, global payroll, PEO, and HRIS-connected customers alike. You’ll also own how that layer shows up for non-human consumers — APIs and agent-facing tooling — not just for people in a UI.

This is a senior, high-autonomy role reporting into Product leadership, with regular exposure to Engineering, Payroll Operations, Partnerships, Finance, and Legal/Compliance.

What you bring

• Proven experience as a product manager owning complex third-party integrations (API and file/EDI-based)
• A provider-agnostic mindset: you default to ingesting a customer’s existing reality, and anticipating their future needs (their broker, their carrier, their HRIS) rather than forcing them onto a fixed set of embedded partners.
• Proficiency in Cursor and/or Claude Code is required. You must be able to autonomously build, debug, and ship functional code/prototypes, not just write specs.
• Comfort designing for systems as well as humans — you think in APIs and agent-facing tooling, not just dashboards, and can justify a feature by whether it makes a pay run more correct or compliant, not just whether it “feels complete.”
• Judgment to make both strategic calls (what to consolidate, what to prioritize, what to explicitly stop doing) and tactical ones (scope of a given integration) under real deadline pressure.
• Excellent async written communication — you’ll drive alignment across Engineering, Payroll Operations, Finance, Partnerships, and Legal without relying on meetings.
• Bonus: Experience negotiating or managing commercial partnerships, not just technical integrations, as well as experience in related domains benefits, HR technology, payroll, insurance technology, or fintech

Nice to have

• Strong technical fluency: you can read a data-mapping spec, reason about sync and reconciliation logic, and hold your own in a design conversation with engineers about idempotency, settlement thresholds, or migration sequencing.

Key responsibilities

Own the Benefits infrastructure strategy — near-term integrations, long-term unification

• Drive the roadmap for how Remote connects to carriers, third-party administrators, benefits administration platforms, and customers’ own HR systems — deciding where we build deeper integrations, where we consolidate, and where we offboard partners that no longer fit.
• Own the longer-term shift from fragmented, product-specific benefits tooling toward one administration platform, one cost-ingestion pipeline, and one consistent experience across Employer of Record, global payroll, and PEO.
• Break strategy into a roadmap that’s legible to engineering, operations, and leadership, and keep every investment tied to one bar: does it make a pay run more correct, keep Remote compliant, or help win or retain a customer.

Lead complex, cross-functional integration delivery

• Drive initiatives such as migrating benefit costs onto a unified payroll system across multiple carrier and broker paths, standing up retirement plan administration, building provider-agnostic cost ingestion (bring-your-own-broker), and making benefits data from clients’ HR systems land correctly in payroll — from design through go-live.
• Own test planning, end-to-end validation, and go-live readiness for these migrations, partnering closely with engineering.
• Run the standard process for activating new countries and partners end to end: requirements, integration, carrier onboarding, and rollout.
• Enable sales and implementation on benefits processing and set up - via AI tools to support workflows and code-connected agents to verify provider availability, system behavior and expected outcomes.

Build a seamless benefits experience across products

• Own the vision for consistent benefits behavior across Employer of Record, global payroll, and PEO, and for customers who bring their own HR system, so cost, eligibility, and enrollment data flow the same way regardless of employment model or where the data originates.
• Push proactive, systematic compliance monitoring as a real product surface rather than something discovered when a regulator or customer flags it.
• Identify and close the gaps that today force teams or customers to reconcile benefits data manually across products.

Own data integrity across partner integrations

• Be the escalation point for benefit-cost data incidents (e.g. under-collection, discrepancies between offer and payroll), driving root-cause analysis, remediation, and durable fixes rather than one-off patches.
• Champion systemic tooling — discrepancy reporting, unmapped-cost alerting, reconciliation infrastructure — so issues surface before they hit employees or payroll.

Manage the partner portfolio

• Own the full lifecycle of benefits partners: sourcing and evaluation, technical integration, performance monitoring, and offboarding when a partnership is sunset.
• Partner with the Partnerships team on commercial terms and represent Product as the technical subject-matter expert with carriers and platforms.

Communicate and align

• Evangelize the roadmap and process changes across Product, Engineering, Payroll Operations, Finance, and Partnerships.
• Lead by example on asynchronous, transparent collaboration.

Practicals

• You’ll report to: Director of Product, Payroll
• Team: Product Management
• Location: Any location, any timezone

Application process

1. Interview with recruiter
2. Interview with hiring manager
3. Live Session
4. Team Interview
5. Bar Raiser interview
6. Offer + Employment Verification Checks

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$59,900—$151,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

About Us

Fieldguide is the agentic AI-native platform for audit and advisory. We’re establishing a new state of trust for global commerce and capital markets by putting AI agents to work alongside the practitioners who verify how the economy actually operates.

The profession is facing a structural capacity problem. CPA exam candidates are at a 17-year low, and as many as 75% of today’s CPAs are expected to retire over the next decade, while regulatory complexity and client expectations keep rising. We’re building the system that closes that gap.

We’ve raised over $125M from Growth Equity by Goldman Sachs, Bessemer Venture Partners, 8VC, Thomson Reuters, Floodgate, and Y Combinator. More than half of the top-100 U.S. CPA firms are customers, including several Big 4 firms, and we have the NPS to match. Our agents help practitioners save up to 75% of time on manual tasks and unlock over 4x capacity.

We’re deliberate about how we operate. Our FFLOWI values (Fearless, Fast, Lovable, Owners, Win-Win, Inclusive) mean we launch fast and iterate to perfection, we solve problems without red tape, and we hold ourselves to 11-star experiences for customers who cannot afford to be let down.

About the Role

As Senior Manager, Product Strategy & Operations, you’ll be the connective tissue between Product, Engineering, and Go-to-Market, turning strategy into execution across the product lifecycle. You’ll build the operating systems that help our product teams make better decisions, ship with confidence, and prove measurable impact for the firms betting their delivery model on us.

This is the first dedicated hire in this function. You’ll work as an extension of product leadership, balancing hands-on execution with strategic initiatives, and you’ll build from zero rather than inherit. If ambiguity slows you down, this isn’t the role.

What You’ll Do

• Build and maintain Voice of Customer systems that synthesize signal from engagement partners, managers, and staff auditors, along with Solutions, Implementation, and Sales, into product signals teams can act on

• Establish rigorous mechanisms for measuring product success and user impact i.e. dashboards, KPIs

• Own the analysis behind major product bets: competitive positioning, where agent capabilities should expand next, and the unit economics of running agents at scale i.e. inference cost per engagement, cost-to-serve by segment, and what those trends imply for roadmap sequencing

• Own and improve core product development processes, tooling, and team rituals: planning cycles, roadmap reviews, monthly business reviews

• Build run-of-business systems that scale as we grow i.e. launch calendars, intake frameworks, RACI structures

• Drive cross-functional alignment across Product, Engineering, Marketing, Sales, and Customer Success

Who You Are

• 6-8+ years in Product Operations, Product Management, product or corporate strategy, consulting, or a closely related operational role at a high-growth tech or SaaS company

• You’ve built processes and programs from scratch and scaled them thoughtfully, not just inherited and maintained them

• Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs. You can pull the data yourself rather than waiting on a queue

• Proven ability to drive alignment across Product, GTM, and Engineering without direct authority

More about Fieldguide

Fieldguide is a values-based company. Our values are:

• Fearless - Inspire & break down seemingly impossible walls.

• Fast - Launch fast with excellence, iterate to perfection.

• Lovable - Deliver happiness & 11 star experiences.

• Owners - Execute & run the business with ownership.

• Win-win - Create mutual value & earn trust for life.

• Inclusive - Scale the best ideas with inclusive teams.

Some of our benefits include

• Competitive compensation packages with meaningful ownership

• Flexible PTO

• 401k

• Wellness benefits, including a bundle of free therapy sessions

• Technology & Work from Home reimbursement

• Flexible work schedules

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and...

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair...

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair...

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. By catering to both fans and...

About Us

Fieldguide is the agentic AI-native platform for audit and advisory. We’re establishing a new state of trust for global commerce and capital markets by putting AI agents to work alongside the practitioners who verify how the economy actually operates.

The profession is facing a structural capacity problem. CPA exam candidates are at a 17-year low, and as many as 75% of today’s CPAs are expected to retire over the next decade, while regulatory complexity and client expectations keep rising. We’re building the system that closes that gap.

We’ve raised over $125M from Growth Equity by Goldman Sachs, Bessemer Venture Partners, 8VC, Thomson Reuters, Floodgate, and Y Combinator. More than half of the top-100 U.S. CPA firms are customers, including several Big 4 firms, and we have the NPS to match. Our agents help practitioners save up to 75% of time on manual tasks and unlock over 4x capacity.

We’re deliberate about how we operate. Our FFLOWI values (Fearless, Fast, Lovable, Owners, Win-Win, Inclusive) mean we launch fast and iterate to perfection, we solve problems without red tape, and we hold ourselves to 11-star experiences for customers who cannot afford to be let down.

About the Role

As Senior Manager, Product Strategy & Operations, you’ll be the connective tissue between Product, Engineering, and Go-to-Market, turning strategy into execution across the product lifecycle. You’ll build the operating systems that help our product teams make better decisions, ship with confidence, and prove measurable impact for the firms betting their delivery model on us.

This is the first dedicated hire in this function. You’ll work as an extension of product leadership, balancing hands-on execution with strategic initiatives, and you’ll build from zero rather than inherit. If ambiguity slows you down, this isn’t the role.

What You’ll Do

• Build and maintain Voice of Customer systems that synthesize signal from engagement partners, managers, and staff auditors, along with Solutions, Implementation, and Sales, into product signals teams can act on

• Establish rigorous mechanisms for measuring product success and user impact i.e. dashboards, KPIs

• Own the analysis behind major product bets: competitive positioning, where agent capabilities should expand next, and the unit economics of running agents at scale i.e. inference cost per engagement, cost-to-serve by segment, and what those trends imply for roadmap sequencing

• Own and improve core product development processes, tooling, and team rituals: planning cycles, roadmap reviews, monthly business reviews

• Build run-of-business systems that scale as we grow i.e. launch calendars, intake frameworks, RACI structures

• Drive cross-functional alignment across Product, Engineering, Marketing, Sales, and Customer Success

Who You Are

• 6-8+ years in Product Operations, Product Management, product or corporate strategy, consulting, or a closely related operational role at a high-growth tech or SaaS company

• You’ve built processes and programs from scratch and scaled them thoughtfully, not just inherited and maintained them

• Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs. You can pull the data yourself rather than waiting on a queue

• Proven ability to drive alignment across Product, GTM, and Engineering without direct authority

More about Fieldguide

Fieldguide is a values-based company. Our values are:

• Fearless - Inspire & break down seemingly impossible walls.

• Fast - Launch fast with excellence, iterate to perfection.

• Lovable - Deliver happiness & 11 star experiences.

• Owners - Execute & run the business with ownership.

• Win-win - Create mutual value & earn trust for life.

• Inclusive - Scale the best ideas with inclusive teams.

Some of our benefits include

• Competitive compensation packages with meaningful ownership

• Flexible PTO

• 401k

• Wellness benefits, including a bundle of free therapy sessions

• Technology & Work from Home reimbursement

• Flexible work schedules

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter’s employer value today and collectively drive tens to hundreds of millions of dollars in business impact.

As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth.

Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process.

Key Focus Areas:

• Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
• Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
• Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area.
• Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
• Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
• Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
• Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

Minimum Qualifications:

• Proven Leadership: 5+ years of proven success in product management, with a record of delivering results
• Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers.
• B2B Expertise: Deep experience building business-facing products at scale
• AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
• Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.
• Strategic Versatility: You are a “smart generalist” who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.
• Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.

Preferred Qualifications:

• Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).
• SMB product experience: Previous experience leading products specifically geared towards SMB customers.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter’s employer value today and collectively drive tens to hundreds of millions of dollars in business impact.

As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth.

Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process.

Key Focus Areas:

• Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
• Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
• Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area.
• Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
• Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
• Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
• Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

Minimum Qualifications:

• Proven Leadership: 5+ years of proven success in product management, with a record of delivering results
• Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers.
• B2B Expertise: Deep experience building business-facing products at scale
• AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
• Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.
• Strategic Versatility: You are a “smart generalist” who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.
• Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.

Preferred Qualifications:

• Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).
• SMB product experience: Previous experience leading products specifically geared towards SMB customers.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Flex is building the AI-native private bank for super premium, closely held business owners. We are re-architecting the entire financial system for entrepreneurs. From the first dollar a business earns...

About Innovecs Innovecs is a global digital transformation and product development company. We partner with Fortune 500 and mid-market organizations to deliver custom software development, digital transformation, and technology services that accelerate growth and optimize operations. With delivery centers across the globe, our teams bring deep domain expertise in Supply Chain & Logistics.

At Innovecs, we foster a culture built on innovation, transparency, and collaboration. We empower our people to thrive, and we deliver measurable business outcomes for our clients worldwide.

The Opportunity

We are looking for an experienced Enterprise Solution Architect to lead complex enterprise transformation initiatives involving hybrid cloud, multi-cloud, on-premises infrastructure, application modernisation, and large-scale migration programs, including migration of distributed inference.

The role will be responsible for assessing current state, business objectives, designing target-state architectures and leading the migration of mission-critical applications, workloads, databases, data platforms, and infrastructure across on-premises environments and cloud platforms (Neoclouds, AWS, Microsoft Azure, GCP, OCI).

Solution Architect will partner with business and technology stakeholders to define transformation roadmaps, establish governance frameworks, mitigate migration risks, and ensure successful program delivery.

This position requires deep expertise in enterprise infrastructure, platform engineering, hybrid architectures, AI workload migrations, data platforms, security, and operational transformation within large, complex organisations.

Our Value to You:

· Flexible hours and remote-first mode

· Competitive compensation

· Complete Hardware/Software setup – anything you need for work

· Open-door culture, transparent communication, and top management at a handshake distance

·  Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave

· Access to our learning & development center: workshops, webinars, training platform, and edutainment events

· Virtual team buildings and social activities to celebrate the Innovecs lifestyle

Why Join Innovecs?

· Be part of a fast-growing Supply Chain & Logistics vertical with global reach.

· Competitive compensation and uncapped commission structure.

· Opportunity to work with Fortune 500 clients and industry innovators.

· A supportive culture where your ideas and expertise matter.

· Career growth in a company recognized for innovation and excellence.

Apply today and help shape the future of Supply Chain & Logistics with Innovecs.

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn’t previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino’s, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you’re energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we’d love to meet you.

The Role

We’re hiring our first dedicated Pricing & Packaging Lead. This is a senior individual contributor role for someone who wants to own how Hightouch monetizes, not administer a rate card someone else set.

Hightouch has grown from 10 to 100 account executives in under two years, and the product has diversified well beyond its Reverse ETL origins: Customer Studio, Identity Resolution, Journeys, Event Collection and Real-Time Audiences, Match Booster, and a fast-expanding set of AI products with a base + consumption pricing profile. Each launched with its own pricing logic, and the frameworks that got us here won’t get us to the next stage. We need a central lead who owns the whole picture, from strategy through the systems that make it real, and who is in the room with our Co-CEOs, CRO, CFO, and product leaders as new pricing gets designed.

This role reports to our Head of Revenue Operations and sits alongside the Deal Desk Lead. Deal Desk owns the transaction: structuring, approvals, and quote accuracy on individual deals. You own the frameworks Deal Desk enforces, and you’ll partner with Deal Desk and our front-line sales managers (AEMs) on the largest deals. You’ll be hands-on-keyboard from day one and are expected to be a builder and scaler.

What You’ll Do

Co-create pricing and packaging with executive and product leadership. Own the pricing and packaging agenda. Partner directly with our Co-CEOs, CRO, CFO, and Product leaders on how new products get packaged, metered, and priced: value metrics, tiers, platform fee structure, commit and drawdown mechanics, overage and true-up rules, floors, and how it all lands on an order form. Run the pricing workstream for every material launch so pricing is decided before the product ships. Build the analysis behind each decision (willingness-to-pay, win/loss and discount data, competitive benchmarking, margin and rev-rec implications) and bring a recommendation, not a menu. Own the decision through rollout, then pressure-test it against real deals and revise where it breaks.

Rationalize and own the current pricing frameworks. Inventory everything we sell and how we price it today, across Platform, Customer Studio, AI products, Event Collection and RTA, Match Booster, and adjacent SKUs. Consolidate overlapping or contradictory frameworks into one coherent price book with clear list prices, unit definitions, bundling rules, and discount guidance by segment and deal size. Define what is standard, what is an exception, and what we no longer offer. Set uplift and repricing standards for renewals and expansions, including how legacy contracts migrate onto current packaging. Report discount depth, price realization, and packaging mix to leadership on a regular cadence.

Build the pricing enablement and calculation tooling for the field. Make it easy for 100+ AEs and their managers to quote correctly and defend the price. Own the Pricing Enablement Hub and the reference documentation reps actually use. Build calculators and scoping tools (usage scoping, consumption estimators, bundle and multi-year configurators, approval-threshold lookups) that produce a defensible quote in minutes. Partner with Revenue Enablement to train reps on pricing, packaging, value positioning, and negotiation guardrails.

Partner with Deal Desk and AEMs on large and complex deals. For seven-figure, multi-product, multi-year, or otherwise non-standard opportunities, you’re in the deal early with the AEM, AE, and Deal Desk Lead, shaping the commercial structure: how to package a converged platform deal, how to ramp a consumption commit, where the walk-away is, and what precedent a concession sets. Where a deal exposes a hole in the framework, you close it so the next deal doesn’t need an exception.

Own business requirements for product price books in CPQ. Be the business owner of how our product catalog, price books, pricing rules, bundles, consumption and overage logic, and approval thresholds are represented in CPQ. Write and prioritize requirements, define acceptance criteria, and work with GTM Systems on implementation and testing. Hold the line on data model decisions that determine whether billing, ARR reporting, product-level compensation, and margin analysis are trustworthy downstream. Own price book governance once live.

Advise GTM Compensation on commission by product. Utilize analysis of margins and pricing dynamics to suggest differential commission rates or incentive structures for sellers.

Who You Are

• You’ve owned pricing and packaging at a high-growth B2B SaaS company, ideally through product diversification or a pricing-model transition, selling into enterprise at multi-$100K and $1M+ price points. You’ve built price books, not just analyzed them.
• You’ve priced consumption and hybrid models, not just seats. You understand value metrics, commits, drawdown, overage, minimums, and true-ups, and the revenue-recognition and forecasting headaches hybrid models create. Launching pricing for AI or usage-metered products is a strong plus.
• You’ve worked directly with founders and executives on pricing decisions. You build the analysis, form a recommendation, defend it in a room with strong opinions, and execute the decision even when it wasn’t your first choice. Leaders trust you because you tell them what you actually think.
• You build pricing models approved by Finance. You drive analysis including margin and revenue impact scenarios, understand how to translate P&L prerogatives into customer action, and respect cost levers when setting pricing and discount structures.
• You’ve been close to deals. You’ve sat with sellers and deal desk on large, complex opportunities and know how pricing strategy meets negotiation reality. You understand that confusing pricing costs real revenue and rep time, and you’re energized by making it simple.
• You’ve written pricing requirements for CPQ or quote-to-cash systems. You understand product catalogs, price book structures, and pricing rules, and how those choices propagate into billing, ARR reporting, and compensation. You don’t need to configure Salesforce yourself, but you speak the language and own the outcome.
• You build tools people use. Your calculators, scoping models, and reference guides get adopted because they’re faster than the alternative. You’re fluent in spreadsheets, BI tools, SQL, and increasingly in AI tooling.
• You think from first principles and ship iteratively. You ask why, build a hypothesis, test it, and update fast. You’d rather fix the top three price book problems this quarter than spend six months on a redesign that lands too late, and you’re eager to learn how Hightouch actually runs rather than apply what worked at your last company.

Compensation & Benefits

The salary range for this position is $200,000 to $260,000 per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

E-Verify Statement

Hightouch participates in E-Verify. After you join the team, we’ll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.

E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish)

KarmaCheck is the leader in modern background checks and screenings for the staffing industry, pushing the boundaries of workflow automation. Our customers work in ATS, VMS, and HRIS platforms which utilize our integrations and API to run screening, verification, and credentialing workflows without switching systems.

We are building an AI workforce: agents that automate the compliance workflows our customers run. Those products reach their full value when they show up inside the systems our customers already use. Building an agent in our own dashboard is the first half of the work. Getting it into Bullhorn, Symplr CTM, Workday, or a customer’s proprietary system is the unlock.

This role owns that unlock, alongside additional workflow automation development, and the day-to-day integration products our customers depend on. The ideal hire can commit to working Eastern Time (EST).

The surface you would own

• Pre-built ATS, HRIS, and HCM integrations: Bullhorn, where KarmaCheck selects required checks based on job placement specifications and writes completed screenings back to the candidate record. KarmaCheck is the only background check integration in Bullhorn’s investment portfolio. Symplr CTM, where teams order screenings, sync candidate data, and download completed documents directly from the candidate profile. Workday, delivering background check history, status updates, and results into the candidate’s Workday record. WIth additional integrations existing and to come.
• Service and technology partners: An ecosystem spanning VMS and direct sourcing providers, currently including Conexis, Simpliant, Bridge, Shiftrx, Livehire, Renhead, and Opus Match, supported by revenue-share and referral programs.
• Public API: An API-first architecture where customers have access to the same calls we use thousands of times a day, with a deliberately broad endpoint surface, customer-mapped data fields, automated consumer report delivery, and support for most ATS, HRIS, HCM, and VMS platforms as well as homegrown systems.

What you will own

• Taking what we build to market, technically. This is the part of the job that makes it more than integration creation and maintenance. As we release AI agents and new screening products, you own how they reach customers inside their own systems: what the integration story is for each one, which partner surfaces it needs to land on, what has to change in the API or the partner integration to support it, and how a customer actually turns it on. You will work in tandem with the product managers driving AI and new product development.
• Integration product and partnerships. Ongoing ownership of the Bullhorn, Symplr CTM, and Workday integrations, the partner ecosystem, and whatever we take on next. You will define what integrating with KarmaCheck means: which data flows, how statuses map, how errors surface, what we standardize and where we accommodate a partner’s model. You will work directly with partner product and engineering teams and own the roadmap for each integration rather than treating it as a one-time build.
• Customer-facing implementation and scoping. You will be in front of customers regularly: integration discovery and solutions on new deals, scoping sessions during implementation, and the calls where a customer describes a workflow we do not yet support. Enterprise deals in healthcare staffing almost always hinge on an integration, and you will be the product voice in those conversations.
• API and developer experience. Our public API and documentation are part of the product and often the first thing a technical buyer evaluates. You will own how they evolve in partnership with engineering: endpoint and webhook design, versioning and deprecation, error semantics, sandbox and testing experience, and documentation quality.
• Support for Implementation and Support teams. Configuration and tooling that let Implementation stand up an integration without engineering involvement, clear enablement for Support, and a discipline of turning recurring issues into roadmap items rather than repeat manual fixes. The goal is that each launch requires less of Product and Engineering than the one before it.

The requirements we’re looking for

• 5+ years in product management, with meaningful time owning integrations, APIs, or platform products
• Integration experience across multiple different systems. We care more about the breadth of patterns you have seen than about any one platform. If you arrive with strong instincts about how integrations should be built, mapped, versioned, and supported, you will be useful on day one
• Direct experience owning partner or API integrations as an ongoing product rather than a project. You have made standardize-versus-accommodate calls and lived with the consequences
• Genuine comfort in front of customers, including when the goal is to sell. You will demo products, communicate value, and position our capability from a place of strength with technical buyers and operations leaders, then stay with that customer through discovery, scoping, and implementation. Much of what moves deals in this business is carried by product people, and you will be one of them.
• Technical fluency to work directly with engineers on APIs, webhooks, data models, and error handling. You do not need to be an engineer, but you should never need a translator
• Ability to turn input from customers, partners, and internal teams into clear, written, prioritized requirements
• Comfort working with external partner teams, including the diplomacy of influencing a roadmap you do not control

Helpful, and learnable here

• Healthcare staffing, background screening, credentialing, or compliance. Domain depth matters in this business, but we would rather hire strong integration instincts and ramp the domain than the reverse
• Credentialing or verification experience, particularly locum tenens/physicians, which is a direction we are moving
• Familiarity with ATS, VMS, HCM, or HRIS ecosystems such as Bullhorn, Symplr, or Workday
• Developer experience or API product work
• Experience bringing AI or automation features into third-party systems

$160,000 - $180,000 a year

- Become a key team member on the ground floor of a startup disrupting the background check industry and innovating digital identity

- 100% remote work environment with only limited required travel

- Competitive benefits package including medical, dental, vision, 401k, HSA, and FSA

- $50 monthly allowance for physical/mental wellness

- Unlimited time off policy

- The expected base compensation for this role is between $160,000 - $180,000 per year  for work performed in the United States. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include seniority level, experience level, transferable skills, education, location, business needs, training, and market demands. This range may be modified in the future.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

You’ll act as the bridge between complex business challenges and innovative technical solutions. You will challenge the status quo, lead with AI, and guide stakeholders through AI and digital transformations to ensure every dollar spent on technology delivers measurable business value.

Core Responsibilities

Executive & Stakeholder Discovery

• Lead high-impact interviews and workshops with Executives, IT, and Business Stakeholders to uncover root-cause problems and define project vision, scope, and success metrics.
• Understand enterprise business strategy and align solutions to clear business outcomes.

Process & Value Stream Design

• Map “As-Is” and “To-Be” value streams and business processes
• Identify bottlenecks and automation/AI opportunities, distinguishing full automation from human-augmented workflows.
• Quantify benefits (cycle time, error reduction, capacity, CSAT) to support prioritization.

Requirements for Data, AI & GenAI

• Elicit, analyze, and document functional and non-functional requirements, user stories, and acceptance criteria, including for AI/ML and GenAI features.
• Capture business rules, decision logic, and user journeys.
• Define data requirements (sources, quality, latency, privacy constraints).
• Specify model behavior, guardrails, and human-in-the-loop interactions.
• Address non-functional needs (performance, explainability, auditability, SLAs).

Delivery, Change & Outcomes

• Navigate complex organizational hierarchies and goals to build consensus.
• Support experimentation and rollout (PoCs, pilots), including test design, feedback loops, training, SOP updates, and communications.
• Partner with architects and developers to ensure designs meet business needs and oversee User Acceptance Testing (UAT).
• Own the quality and readiness of BA deliverables and coach project team members.
• Drive project outcomes by keeping alignment between business objectives, implementation, and success metrics.

AI-Enabled BA Practice & Client Relationships

• Use Generative AI tools (e.g., Claude, Glean, agents) to accelerate analysis, documentation, and solution design—letting the tech do the heavy lifting while you validate outputs, synthesize themes, and recommend future states.
• Establish, grow, and maintain strong customer relationships as a trusted advisor.

Qualifications

• 6+ years of experience in business analysis or product development in the data and analytics industry.
• 4+ years of experience in a client-facing consulting environment.
• Demonstrated ability to facilitate interviews and workshops across multiple domains and organizational levels, translating ambiguous needs into clear, structured requirements and user stories.
• Exceptional communication and presentation skills, able to explain complex topics to non-technical stakeholders.
• Expertise in Agile life cycles and tools (e.g., Jira, Azure DevOps, Confluence, Visio or similar).
• Hands-on experience leveraging AI to accelerate day-to-day BA activities in client delivery.
• Understanding of adoption and change management approaches and familiarity with industry-standard strategy frameworks.
• Comfortable with ambiguity, with strong curiosity for the “why” behind the “what.”
• Proven ability to coach and mentor others and contribute to reusable BA artifacts.
• Strong analytical and problem-solving skills.

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.