We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

Head of Research – 12 Month Maternity Cover | 📍London – Hybrid (2 days per week) | 💰Competitive Salary + Benefits

About the Role

We’re looking for an experienced Head of Research to join Moonpig on a 12 month maternity cover contract, working hybrid 2 days per week in the office. You will need to be available to join end of November - early December.

Research at Moonpig goes beyond understanding what customers think. We combine customer insight, behavioural data and commercial context to identify the problems that matter, uncover opportunities for growth and help the business make better decisions.

You’ll join an established Research function with a high performing team of three, and a clear strategy and roadmap already in place. This isn’t about starting from scratch. It’s about getting up to speed quickly, building strong relationships and keeping momentum behind the work that matters.

Over the 12 months, you’ll lead and develop the team, deliver our key research priorities, strengthen the Voice of the Customer and help more teams across Moonpig access and use quality research.

We’re looking for someone pragmatic, confident and focused on delivery. Someone who can turn customer understanding into action and make sure Research continues to have a meaningful impact on our customers and Moonpig’s growth.

Key responsibilities:

• Own and deliver the Research roadmap against Moonpig’s highest-priority customer and business questions, making clear decisions about where Research can have the greatest impact.
• Lead, coach and develop our Research team, creating clarity around priorities while maintaining engagement and quality.
• Continue building the team’s capability in new methods, technology and AI.
• Scale research capability across Moonpig, helping teams conduct appropriate research independently while maintaining a high bar for quality.
• Develop training, coaching, tools, templates and clear standards that make quality research easier to access across the business.
• Make customer insight more visible, accessible and influential, bringing customer evidence into strategic and day-to-day decisions.
• Continue evolving how we capture and share what we know about our customers, including exploring how AI can make insight easier to access and apply.
• Build trusted relationships with senior stakeholders across Moonpig and confidently represent the customer in senior conversations.
• Use customer evidence to identify opportunities, challenge assumptions and influence product, commercial and strategic decisions.
• Turn complex customer evidence into clear, actionable recommendations that help teams move forward.

About you:

• Significant experience in UX, Product, Customer or Consumer Research within a digital or product-led organisation.
• Experience supporting, coaching or developing research teams, with a collaborative and supportive approach.
• Strong track record of delivering research programmes and initiatives from idea through to implementation.
• Broad understanding of qualitative and quantitative research, with good judgement about the right level of research for the decision at hand.
• Ability to quickly understand an existing strategy and roadmap, identify what matters most and create momentum behind it.
• Strong project delivery skills, with a pragmatic and outcome-focused approach.
• Excellent communication and stakeholder-management skills, including confidence working with senior leaders.
• Strong customer focus and an ability to bring customer needs into business conversations and decisions.
• Strong synthesis and storytelling skills, turning complex evidence into simple, useful recommendations.
• Experience enabling and coaching non-researchers to conduct effective research while maintaining appropriate quality standards.
• Comfortable navigating ambiguity, making decisions and moving work forward.
• Curiosity about AI and emerging research technology, particularly how they can help researchers and organisations learn faster.
• A collaborative, approachable working style and the ability to build strong relationships across different teams.

Interview Process:

• Stage 1 - Recruiter Screening Call (30 mins)
• Stage 2 - Initial Conversation with hiring team (45 mins)
• Stage 3 - Presentation & Discussion (60 mins)

Our process may vary depending on role and availability. We keep candidates informed of any changes.

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.

💆🏽 Wellbeing First: Private healthcare (UK) and mental health support

🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.

📈 Career Growth: Learning allowances, coaching & development programs.

Want to know more?

Explore our full benefits package: here

Our Ways of Working:

We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group’s Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Analyst, Pricing and Market Access Consulting (Fully flexible: Office – Home – Hybrid)

Precision AQ Consulting is an award-winning global healthcare market access consultancy. We excel at understanding the ever-changing and complex healthcare market and helping clients solve issues including product value positioning, access improvement and launch pricing and contracting.

As part of our continued growth, we are expanding our India Strategic Consulting hub, which works seamlessly with our global teams across the US, UK, and EU to deliver high-impact engagements for top global pharmaceutical and biotech clients. We are excited to bring a bright, motivated Analyst into our Global Pricing and Market Access team based in India.

Who We’re Looking For

Do you consider yourself a self-starter with a strong desire to learn and grow rapidly in a global consulting environment? Are you passionate about the healthcare and life sciences industry and energized by conducting high-quality research? If yes, this is an excellent opportunity to build a career with a fast-growing global consultancy.

We are looking for dedicated team members who enjoy a challenge, thrive in the details, and flourish in dynamic, cross-cultural environments.

The Role

Analysts serve as the content experts on assigned projects, actively contributing to the development and delivery of all client outputs. You will apply your analytical skills to derive meaningful insights and solve complex client problems while collaborating with senior consultants and global teams.

Key Responsibilities

• Independently procure information through secondary research using internal databases, published literature, payer/HTA websites, and industry sources.

• Develop well-structured materials (discussion guides, screeners, stimuli) to support primary research with global stakeholders (payers, KOLs, patient groups).

• Participate in and, when fully capable, independently conduct primary research interviews with global healthcare stakeholders to capture insights on pricing, access, and reimbursement topics.

• Leverage internal and external sources to conduct desk-based research addressing key client questions.

• Prepare “client-ready” presentations with a clear analytical structure, strong storyline, and actionable insights.

• Perform quantitative and qualitative analyses to support recommendations on launch pricing, market access strategy, and value communication.

Qualifications & Skills

• Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Biotechnology, Public Health, Health Economics, Economics, Engineering, or MBA (from a reputed institution).

• 2 year s of relevant experience in consulting, pharma market access, HEOR, competitive intelligence, or healthcare and lifesciences research.

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

About the teamThe Agentic AI team at Zillow is transforming the real estate industry by helping millions of people navigate one of the most important decisions of their lives with AI-powered guidance.

Murphy Research is a full-service custom market research firm known for our innovative research design and consultative approach. We produce groundbreaking qualitative and quantitative research through our focus on creative design, rigorous execution, and enduring insights. Our team thinks out of the box, follows a steady execution process, and is empowered to produce the highest quality research product that truly matters to our clients. At Murphy Research, we make difficult decisions easy.

We are actively seeking full-time Research Associates to join the Murphy Research consulting team. In this role, you will assist in the development, execution, and analysis of projects for a diverse range of Fortune 500 companies. All of our consulting researchers work across industries on diverse projects with clients like Gatorade, Disney, Visa, Door Dash, and Waymo. This is an exciting opportunity to launch your research consulting career as you support some of the world’s most prominent brands with market assessment, brand strategy, product development, customer loyalty and engagement, and communications research.

About You:

• You have a background in the social sciences: degree or lab experience in psychology, sociology, or anthropology preferred; you’re familiar with quantitative and qualitative research methods from coursework, internships, or work experience
• You’ve made the decision not to pursue a career in academic research. Instead, you’re eager to apply your knowledge of research methods toward business strategies and help our clients make difficult decisions easier
• You put client-service first while maintaining high expectations for quality work under fast-paced, ever-changing, and stressful circumstances
• You delight the clients you serve and thrive when challenged by changes and new opportunities
• You understand the importance of time management and the need to prioritize as you work on several projects simultaneously
• You love teamwork and collaboration just as much as working independently
• You are skilled at engaging with colleagues and clients in a virtual environment and you don’t shy away from asking a question or adding your voice to the conversation on zoom
• Your communication, interpersonal, and problem-solving skills are points of strength
• You possess an ambitious curiosity and are self-motivated to take initiative
• You demonstrate grit, hustle, and independence
• You’re excited about pursuing a career working with top-notch brands in an ever-changing and dynamic environment that will be as challenging as it is rewarding

What You’ll Be Doing:

• In a fast-paced and deadline-driven consulting environment, you will utilize strong strategic thinking and analytic skill
• You will collaborate with a team of researchers to execute study progress against tight project deadlines
• With strong support from senior leadership, you’ll receive on-the-job training and mentorship in project management, data processing, questionnaire design, report writing, and research methodology to ensure research is of the highest quality
• Utilizing our rigorous project process you will manage vendor relationships, oversee data collection, address quality control issues with online programs, data tables, reports, and develop PPT report charts
• You will work with large data sets, so an eye for detail is key; your proficiency in Word, Excel, and PowerPoint is a must!
• You will trust that career growth stems from the challenge inherent to custom market research designs - never doing the same thing twice; doing so, you’ll launch and develop your career as a strong analyst, project manager, and research consultant

What We Offer:

• Daily opportunity for variety, challenge, and growth
• Great training, career advancement, and mentorship opportunities
• A collaborative, team-oriented, and high-performing atmosphere
• Starting Salary Range: $50,000 - $52,000
• Competitive benefits package, including medical, dental, vision, 401k matching, paid time off, in-person and virtual social activities
• A commitment to a hybrid work model (all new hires applying to this listing must live within commuting distance of our new Orange County co-working space and join the team Tuesdays & Thursdays in-office); all team members also retain the support structure and flexibility to work remotely on non-office days.

Application Details:

• Applying to this posting means you are located in CA - specifically Orange County
• Applying to this listing means you live within commuting distance of our new Orange County co-working space (likely in the heart of Old Towne Orange) and are committed to joining the team Tuesdays & Thursdays in-office; occasional days will also be available as an option in our Los Angeles (Century City) office
• Relocation is not offered; Murphy Research can only hire in the states of CA or MN at this time. In your application, please indicate which city you plan to work/reside.
• Applications will be considered on a rolling basis and will remain open until all current positions are filled.

Murphy Research is a full-service custom market research firm known for our innovative research design and consultative approach. We produce groundbreaking qualitative and quantitative research through our focus on creative design, rigorous execution, and enduring insights. Our team thinks out of the box, follows a steady execution process, and is empowered to produce the highest quality research product that truly matters to our clients. At Murphy Research, we make difficult decisions easy.

We are actively seeking full-time Research Associates to join the Murphy Research consulting team. In this role, you will assist in the development, execution, and analysis of projects for a diverse range of Fortune 500 companies. All of our consulting researchers work across industries on diverse projects with clients like Gatorade, Disney, Visa, Door Dash, and Waymo. This is an exciting opportunity to launch your research consulting career as you support some of the world’s most prominent brands with market assessment, brand strategy, product development, customer loyalty and engagement, and communications research.

About You:

• You have a background in the social sciences: degree or lab experience in psychology, sociology, or anthropology preferred; you’re familiar with quantitative and qualitative research methods from coursework, internships, or work experience
• You’ve made the decision not to pursue a career in academic research. Instead, you’re eager to apply your knowledge of research methods toward business strategies and help our clients make difficult decisions easier
• You put client-service first while maintaining high expectations for quality work under fast-paced, ever-changing, and stressful circumstances
• You delight the clients you serve and thrive when challenged by changes and new opportunities
• You understand the importance of time management and the need to prioritize as you work on several projects simultaneously
• You love teamwork and collaboration just as much as working independently
• You are skilled at engaging with colleagues and clients in a virtual environment and you don’t shy away from asking a question or adding your voice to the conversation on zoom
• Your communication, interpersonal, and problem-solving skills are points of strength
• You possess an ambitious curiosity and are self-motivated to take initiative
• You’re excited about pursuing a career working with top-notch brands in an ever-changing and dynamic environment that will be as challenging as it is rewarding

What You’ll Be Doing:

• In a fast-paced and deadline-driven consulting environment, you will utilize strong strategic thinking and analytic skill
• You will collaborate with a team of researchers to execute study progress against tight project deadlines
• With strong support from senior leadership, you’ll receive on-the-job training and mentorship in project management, data processing, questionnaire design, report writing, and research methodology to ensure research is of the highest quality
• Utilizing our rigorous project process you will manage vendor relationships, oversee data collection, address quality control issues with online programs, data tables, reports, and develop PPT report charts
• You will work with large data sets, so an eye for detail is key; your proficiency in Word, Excel, and PowerPoint is a must!
• You will trust that career growth stems from the challenge inherent to custom market research designs - never doing the same thing twice; doing so, you’ll launch and develop your career as a strong analyst, project manager, and research consultant

What We Offer:

• Daily opportunity for variety, challenge, and growth
• Great training, career advancement, and mentorship opportunities
• A collaborative, team-oriented, and high-performing atmosphere
• Starting Salary Range: $50,000 - $52,000
• Competitive benefits package, including medical, dental, vision, 401k matching, paid time off, in-person and virtual social activities
• A commitment to a hybrid work model (all new hires must live within commuting distance of our Century City co-working space and join the team Tuesdays & Thursdays in-office); all team members also retain the support structure and flexibility to work remotely on non-office days.

Application Details:

• Applying to this posting means you are located in CA - specifically Los Angeles
• Applying to this listing means you live within commuting distance of our Century City co-working space and are committed to joining the team Tuesdays & Thursdays in-office
• Relocation is not offered; Murphy Research can only hire in the states of CA or MN at this time. In your application, please indicate which city you plan to work/reside.
• Applications will be considered on a rolling basis and will remain open until all current positions are filled.

Murphy Research is a full-service custom market research firm known for our innovative research design and consultative approach. We produce groundbreaking qualitative and quantitative research through our focus on creative design, rigorous execution, and enduring insights. Our team thinks out of the box, follows a steady execution process, and is empowered to produce the highest quality research product that truly matters to our clients. At Murphy Research, we make difficult decisions easy.

We are actively seeking full-time Research Associates to join the Murphy Research consulting team. In this role, you will assist in the development, execution, and analysis of projects for a diverse range of Fortune 500 companies. All of our consulting researchers work across industries on diverse projects with clients like Gatorade, Disney, Visa, Door Dash, and Waymo. This is an exciting opportunity to launch your research consulting career as you support some of the world’s most prominent brands with market assessment, brand strategy, product development, customer loyalty and engagement, and communications research.

About You:

• You have a background in the social sciences: degree or lab experience in psychology, sociology, or anthropology preferred; you’re familiar with quantitative and qualitative research methods from coursework, internships, or work experience
• You’ve made the decision not to pursue a career in academic research. Instead, you’re eager to apply your knowledge of research methods toward business strategies and help our clients make difficult decisions easier
• You put client-service first while maintaining high expectations for quality work under fast-paced, ever-changing, and stressful circumstances
• You delight the clients you serve and thrive when challenged by changes and new opportunities
• You understand the importance of time management and the need to prioritize as you work on several projects simultaneously
• You love teamwork and collaboration just as much as working independently
• You are skilled at engaging with colleagues and clients in a virtual environment and you don’t shy away from asking a question or adding your voice to the conversation on zoom
• Your communication, interpersonal, and problem-solving skills are points of strength
• You possess an ambitious curiosity and are self-motivated to take initiative
• You demonstrate grit, hustle, and independence
• You’re excited about pursuing a career working with top-notch brands in an ever-changing and dynamic environment that will be as challenging as it is rewarding

What You’ll Be Doing:

• In a fast-paced and deadline-driven consulting environment, you will utilize strong strategic thinking and analytic skill
• You will collaborate with a team of researchers to execute study progress against tight project deadlines
• With strong support from senior leadership, you’ll receive on-the-job training and mentorship in project management, data processing, questionnaire design, report writing, and research methodology to ensure research is of the highest quality
• Utilizing our rigorous project process you will manage vendor relationships, oversee data collection, address quality control issues with online programs, data tables, reports, and develop PPT report charts
• You will work with large data sets, so an eye for detail is key; your proficiency in Word, Excel, and PowerPoint is a must!
• You will trust that career growth stems from the challenge inherent to custom market research designs - never doing the same thing twice; doing so, you’ll launch and develop your career as a strong analyst, project manager, and research consultant

What We Offer:

• Daily opportunity for variety, challenge, and growth
• Great training, career advancement, and mentorship opportunities
• A collaborative, team-oriented, and high-performing atmosphere
• Starting Salary Range: $50,000 - $52,000
• Competitive benefits package, including medical, dental, vision, 401k matching, paid time off, in-person and virtual social activities
• A commitment to a hybrid work model (all new hires applying to this listing must live within commuting distance of our new Orange County co-working space and join the team Tuesdays & Thursdays in-office); all team members also retain the support structure and flexibility to work remotely on non-office days.

Application Details:

• Applying to this posting means you are located in CA - specifically Orange County
• Applying to this listing means you live within commuting distance of our new Orange County co-working space (likely in the heart of Old Towne Orange) and are committed to joining the team Tuesdays & Thursdays in-office; occasional days will also be available as an option in our Los Angeles (Century City) office
• Relocation is not offered; Murphy Research can only hire in the states of CA or MN at this time. In your application, please indicate which city you plan to work/reside.
• Applications will be considered on a rolling basis and will remain open until all current positions are filled.

Murphy Research is a full-service custom market research firm known for our innovative research design and consultative approach. We produce groundbreaking qualitative and quantitative research through our focus on creative design, rigorous execution, and enduring insights. Our team thinks out of the box, follows a steady execution process, and is empowered to produce the highest quality research product that truly matters to our clients. At Murphy Research, we make difficult decisions easy.

We are actively seeking full-time Research Associates to join the Murphy Research consulting team. In this role, you will assist in the development, execution, and analysis of projects for a diverse range of Fortune 500 companies. All of our consulting researchers work across industries on diverse projects with clients like Gatorade, Disney, Visa, Door Dash, and Waymo. This is an exciting opportunity to launch your research consulting career as you support some of the world’s most prominent brands with market assessment, brand strategy, product development, customer loyalty and engagement, and communications research.

About You:

• You have a background in the social sciences: degree or lab experience in psychology, sociology, or anthropology preferred; you’re familiar with quantitative and qualitative research methods from coursework, internships, or work experience
• You’ve made the decision not to pursue a career in academic research. Instead, you’re eager to apply your knowledge of research methods toward business strategies and help our clients make difficult decisions easier
• You put client-service first while maintaining high expectations for quality work under fast-paced, ever-changing, and stressful circumstances
• You delight the clients you serve and thrive when challenged by changes and new opportunities
• You understand the importance of time management and the need to prioritize as you work on several projects simultaneously
• You love teamwork and collaboration just as much as working independently
• You are skilled at engaging with colleagues and clients in a virtual environment and you don’t shy away from asking a question or adding your voice to the conversation on zoom
• Your communication, interpersonal, and problem-solving skills are points of strength
• You possess an ambitious curiosity and are self-motivated to take initiative
• You’re excited about pursuing a career working with top-notch brands in an ever-changing and dynamic environment that will be as challenging as it is rewarding

What You’ll Be Doing:

• In a fast-paced and deadline-driven consulting environment, you will utilize strong strategic thinking and analytic skill
• You will collaborate with a team of researchers to execute study progress against tight project deadlines
• With strong support from senior leadership, you’ll receive on-the-job training and mentorship in project management, data processing, questionnaire design, report writing, and research methodology to ensure research is of the highest quality
• Utilizing our rigorous project process you will manage vendor relationships, oversee data collection, address quality control issues with online programs, data tables, reports, and develop PPT report charts
• You will work with large data sets, so an eye for detail is key; your proficiency in Word, Excel, and PowerPoint is a must!
• You will trust that career growth stems from the challenge inherent to custom market research designs - never doing the same thing twice; doing so, you’ll launch and develop your career as a strong analyst, project manager, and research consultant

What We Offer:

• Daily opportunity for variety, challenge, and growth
• Great training, career advancement, and mentorship opportunities
• A collaborative, team-oriented, and high-performing atmosphere
• Starting Salary Range: $50,000 - $52,000
• Competitive benefits package, including medical, dental, vision, 401k matching, paid time off, in-person and virtual social activities
• A commitment to a hybrid work model (all new hires must live within commuting distance of our Century City co-working space and join the team Tuesdays & Thursdays in-office); all team members also retain the support structure and flexibility to work remotely on non-office days.

Application Details:

• Applying to this posting means you are located in CA - specifically Los Angeles
• Applying to this listing means you live within commuting distance of our Century City co-working space and are committed to joining the team Tuesdays & Thursdays in-office
• Relocation is not offered; Murphy Research can only hire in the states of CA or MN at this time. In your application, please indicate which city you plan to work/reside.
• Applications will be considered on a rolling basis and will remain open until all current positions are filled.

SVP Growth -Insights Strategy

About the Role

We are looking for an exceptional SVP Growth-Insights Strategy to join our Growth team. This is one of the most senior strategic roles within FINN Partners and is suited to an experienced agency strategist with deep research expertise and the judgment to turn findings into clear, actionable strategy. Research is the foundation of this role, and it exists to drive decisions. This person will move fluidly across primary and secondary research, digital and social listening, and AI-enabled methods, using whichever combination best answers the question at hand, and will translate what they learn into insight that reframes how clients see their business, audience, market, or competition. From there, they will make clear strategic recommendations, working closely with specialists across the agency to ensure those recommendations are realistic and implementable. While the role sits within the Growth team and plays a critical part in winning new business, it extends beyond RFPs and pitches. This person will also provide strategic and research leadership on existing client accounts, including engagements they were not involved in winning.

The role requires intellectual curiosity, strong research capability, commercial judgment, and the confidence to make clear recommendations often with limited information and tight deadlines.

Responsibilities

Research & Insight

• Lead the design and execution of research across methodologies choosing the right mix for the question, timeline, and budget at hand.
• Shape research methodology around the business question and the strategic decisions the client needs to make.
• Move quickly and resourcefully in new business contexts without compromising the credibility of the findings.
• Develop surveys, questionnaires, sampling approaches, and analytical frameworks when primary research is warranted.
• Personally conduct executive stakeholder interviews, customer interviews, and other in-depth qualitative research.
• Analyze findings alongside market, audience, competitor, and performance data.
• Translate findings into insight that drives a decision: what the evidence says, why it matters, and what the client or FINN should do next.
• Work effectively with specialist researchers, analysts, and external vendors while maintaining strategic ownership of the engagement.
• Develop segmentation models, personas, journeys, and messaging frameworks that can be used and defended in front of senior leadership.
• Maintain a working knowledge of evolving industry landscapes, methodologies, and cultural trends so recommendations stay current.

Strategy & Growth

• Lead the strategic development of new business opportunities and RFP responses, using research to identify the central business challenge and build the case for why FINN is the right partner.
• Develop insight-led strategies that differentiate FINN’s proposals and create competitive advantage.
• Translate research and strategy into practical recommendations that client and agency teams can implement.
• Collaborate with creative, digital, PR, media, and account teams to ensure recommendations are realistic and well-supported.
• Present strategic recommendations to prospective clients and senior FINN leadership.
• Build measurement frameworks and KPIs aligned with client objectives.
• Remain engaged following successful pitches to preserve continuity and support implementation.
• Manage multiple opportunities and engagements simultaneously, balancing competing priorities and deadlines.

Client Leadership

• Serve as a trusted research and strategy adviser to senior clients.
• Provide strategic leadership on existing client accounts, including those where you were not involved in the original pitch.
• Quickly get up to speed on unfamiliar businesses, industries, and operating environments.
• Communicate complex findings and recommendations clearly and confidently, earning stakeholder buy-in through the credibility and rigor of the work rather than force of personality.
• Identify opportunities to grow existing client relationships through additional research or strategic consulting.

Skills & Experience

The successful candidate will have:

• Minimum 15 years of strategic experience, with the majority gained in an agency or consulting environment.
• Significant experience designing and leading research across a range of methodologies.
• Strong judgment about data quality and rigor, balanced with the scrappiness to move fast when new business timelines demand it.
• Strong knowledge of survey design, sampling, research methodology, analysis, and insight development.
• Experience personally conducting executive, stakeholder, and customer interviews.
• Proven track record leading strategy for complex pitches, RFPs, and new business opportunities.
• Ability to synthesize large volumes of information into a clear strategic point of view.
• Excellent strategic storytelling, presentation, and facilitation skills, grounded in command of the evidence and the ability to defend a recommendation under scrutiny.
• A track record of earning the confidence of senior stakeholders through the quality and credibility of their work.
• A strong point of view on where marketing, media, and culture are heading.
• Strong commercial acumen and the ability to connect research and strategy to measurable business outcomes.
• Comfort working with ambiguity, limited information, and evolving client requirements.

Personal Attributes

The ideal candidate will be:

• Intellectually curious and insight driven.
• Methodologically flexible and resourceful, with good instincts for when data is solid enough to act on.
• Decisive, with the judgment to make a clear recommendation rather than present a list of options.
• Commercially minded and focused on business outcomes.
• Confident and credible in the room, earning trust through command of the work rather than salesmanship.
• Structured and analytical, without losing sight of the bigger picture.
• Comfortable navigating ambiguity and incomplete information.
• Proactive and self-directed.
• Passionate about solving complex business and growth challenges.

Success in This Role

Success will be measured by the ability to:

• Win new business through differentiated, research-backed strategic thinking.
• Lead credible research that uncovers meaningful business and audience opportunities.
• Translate research into decisions clients act on and business FINN wins.
• Build trusted relationships with senior stakeholders.
• Grow existing client relationships through valuable strategic consulting.
• Create measurable business impact for FINN and its clients.

Anticipated Salary:

$150,000 - $200,000

Commensurate with experience and depending upon the workplace.

Please upload your resume and cover letter, along with your desired salary in $USD.

While we appreciate the interest of all applicants, we will only respond to those whose qualifications closely align with the role.

About FINN Partners:

FINN Partners is a global integrated marketing agency recognized as a top employer and an award-winning workplace. We are entrepreneurial, collaborative, and committed to shaping a bold future with clients across technology, healthcare, education, travel, and more. We celebrate creativity, curiosity, and the pursuit of meaningful, impactful work.

Join us to be part of an agency that works hard, plays nice, and always strives for excellence.

Highlights

• Location: Cyprus Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,300 - €4,300 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Spain Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,300 - €4,300 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11+ paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Poland Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,500 - €4,400 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Georgia Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is GEL 7,350 - GEL 9,450 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Serbia Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is 351,500 - 445,000 Serbian dinars gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Portugal Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €4,100 - €5,200 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 22 paid vacation days per year
• Up to 14 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.
• €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Turkey Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is $2,700 - $3,500 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Arminia Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is $2,700 - $3,500 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Cyprus Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,300 - €4,300 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Spain Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,300 - €4,300 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11+ paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Poland Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is €3,500 - €4,400 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Highlights

• Location: Georgia Remote
• Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

• Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
• Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
• Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
• Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
• Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
• Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

• The compensation range for this role is GEL 7,350 - GEL 9,450 gross.
• Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.