Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

• Lead and coach Outside Sales Representatives across the complete sales cycle.

• Support reps through:

  • Prospecting
  • Pipeline generation
  • Qualification
  • Discovery
  • Solution presentations
  • Objection handling
  • Negotiation
  • Closing
  • Account nurturing

• Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

• Coach both experienced and junior sales representatives.
• Conduct live coaching sessions during customer calls.
• Review recorded calls and provide actionable feedback.
• Help reps improve discovery, positioning, negotiation, and closing skills.
• Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

• Develop, refine, and document scalable sales processes.
• Create structured playbooks, coaching guides, and best practices.
• Standardize sales methodologies across the team.
• Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

• Leverage AI tools to improve coaching, sales execution, and operational efficiency.

• Build and manage workflows using tools such as:

  • Claude Projects
  • Claude Code
  • Claude Cowork

• Analyze sales calls, pipeline data, and team performance using AI.

• Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

• Monitor pipeline health and forecasting accuracy.
• Conduct pipeline reviews and deal strategy sessions.
• Identify risks, bottlenecks, and opportunities.
• Ensure CRM data remains accurate and up to date.
• Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

• Partner with leadership to align sales strategy and business goals.
• Share customer feedback and market insights with internal teams.
• Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

• Proven experience managing full-cycle B2B sales teams.
• Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
• Personal experience carrying a sales quota and closing complex B2B deals.
• Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

• Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
• Solid understanding of consultative technology sales processes.

AI & Technology

• Hands-on experience using AI tools within daily sales operations.

• Comfortable working with:

  • Claude Projects
  • Claude Code
  • Claude Cowork

• Ability to use AI for:

  • Sales coaching
  • Pipeline analysis
  • Playbook creation
  • Process optimization

Leadership & Communication

• Strong coaching, mentoring, and leadership abilities.
• Experience writing and improving sales playbooks and processes.
• Excellent verbal and written English communication skills.
• Native or near-native English proficiency strongly preferred.
• Availability to work during U.S. Eastern business hours.

Nice-to-Have

• Experience selling or managing sales teams within:

  • Managed IT Services
  • Cybersecurity
  • Cloud Solutions
  • Professional Services

• Experience building high-performing remote sales teams.

• Familiarity with modern CRM platforms and sales analytics tools.

• Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

• Proven full-cycle B2B sales leader.
• Strong consultative selling mindset.
• Excellent coach who develops people through structured feedback.
• Process-oriented while remaining adaptable.
• Comfortable balancing live coaching with asynchronous development.
• Curious, technology-driven, and enthusiastic about AI.
• High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

• Review pipeline health and forecast opportunities.
• Conduct live coaching sessions with sales representatives.
• Join discovery calls and deal strategy discussions.
• Review recorded sales calls and provide coaching.
• Develop and improve sales playbooks using AI tools.
• Analyze sales metrics and identify coaching opportunities.
• Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

• Team quota attainment.
• Pipeline growth and health.
• Opportunity-to-close conversion rate.
• Sales cycle efficiency.
• Forecast accuracy.
• CRM hygiene and pipeline management.
• Rep development and coaching effectiveness.
• Adoption of sales processes and playbooks.

Why Join Us?

• Lead a full-cycle B2B sales organization.

• Work directly with executive leadership.

• High ownership over sales performance and coaching.

• Opportunity to shape sales processes using modern AI tools.

• Fully remote work environment with real business impact.

• Clear growth path into:

  • Director of Sales
  • Head of Sales
  • VP of Sales
  • Revenue Leadership

Interview Process

1. Initial Phone Screen
2. Spark Hire Intro Video (3–5 minutes)
3. Sales Leadership & Coaching Interview
4. Client Interview with CEO
5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

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About AlphaPoint

AlphaPoint is the infrastructure platform behind digital asset businesses worldwide. Since 2013, we have powered exchanges, brokerages, banks, and fintechs across dozens of countries, giving them the trading, custody connectivity, tokenization, treasury, and settlement capabilities they need to operate in digital assets at institutional scale.

We are not a collection of products in a box. AlphaPoint is a single platform with many capabilities: one integration that lets a client offer trading, brokerage, treasury, and stablecoin workflows to their end users, connect to the liquidity venues, custodians, and banking partners of their choice, and expand into new use cases without re-platforming. Every super app needs a super platform underneath it. That is what we build.

About the Role

We are hiring a Sales Executive to open new markets for the AlphaPoint platform, with APEX (our trading and brokerage infrastructure) and APEX Treasury (our treasury and settlement layer) as the lead offerings. This is a new-business role. You will build your own pipeline, run complex, multi-stakeholder sales cycles from first conversation to signature, and land accounts that grow with us as they add capabilities.

Our buyers fall into two groups. The first are firms launching a new exchange or brokerage and looking for the platform to build it on. The second, and larger, are firms that already have an established base of end users or assets and want to give those users access to digital assets: investment platforms and online brokers, asset managers and trading firms, private wealth and RIA platforms, fintechs adding crypto to an existing product, and the retirement channel, where brokers and IRA providers are bringing bitcoin ETFs and spot crypto to retirement accounts.

This is a builder role for someone with deep domain knowledge. You know how a broker-dealer, an asset manager, or a wealth platform actually works, what they need from a technology partner to launch digital assets, and who inside the building signs off on it. You can hold a first meeting with a CEO and a working session with a head of trading or a CTO in the same day, and you can teach a market what it should be asking for.

What You Will Do

• Own new-business revenue for the AlphaPoint platform in your territory, selling APEX and APEX Treasury as an integrated platform rather than as standalone products, and consistently meet or exceed quota.
• Build pipeline from scratch through your own network, targeted outbound, referral and partner channels, industry events, and content, with disciplined territory and account planning behind it.
• Lead complex sales cycles with multiple stakeholders across business, product, technology, compliance, and legal, from discovery and solution design through commercial negotiation and contract close.
• Develop and execute go-to-market plays for each target segment: investment platforms and brokers, asset managers and trading firms, private wealth, fintechs entering crypto, and retirement and IRA providers.
• Act as a trusted advisor to prospects on how to structure a digital asset offering: which capabilities to launch first, how to integrate with existing systems and custodians, and how to stay within the regulatory perimeter in each market.
• Partner with Solutions Engineers, Product, and Engineering to scope integrations and pilots, and bring structured market and client feedback back into the roadmap.
• Work with Marketing on segment-specific campaigns, case studies, and events, and represent AlphaPoint at industry conferences and forums to build visibility and credibility in your markets.
• Maintain an accurate, well-qualified pipeline and forecast in HubSpot, with clear next steps and close plans on every opportunity, and report weekly on pipeline health and progress to target.
• Resourceful and hands-on: finds a way to move a deal forward regardless of the tools or processes in place, and helps build the playbooks the rest of the team will use.

What You Bring

• 8+ years of B2B enterprise or institutional sales experience in capital markets technology, fintech, and digital asset infrastructure, with a track record of closing six-figure, multi-year contracts and consistently achieving quota.
• Deep domain knowledge of at least two of our target segments: online brokerage and investment platforms, asset management and institutional trading, private wealth and RIA platforms, fintech, or the retirement and IRA channel. You understand how these firms are structured, how they make money, and how they buy technology.
• Working knowledge of the digital asset ecosystem, including trading and execution, qualified custody, stablecoins and settlement, and the regulatory considerations that shape how regulated firms approach crypto.
• Proven ability to build pipeline independently. You have opened new accounts and new segments before, not only worked inbound or an installed base.
• An established network among decision-makers at financial institutions, brokers, wealth platforms, fintechs, or custodians, and a demonstrated ability to turn that network into qualified opportunities.
• Technical fluency to engage credibly with CTOs, heads of trading, and product leaders on integration, APIs, and platform architecture, and to translate that into business outcomes for the C-suite.
• Strong commercial and negotiation skills across complex, multi-stakeholder deal structures, including partner-dependent deals where a custodian or liquidity provider is part of the solution.
• Experience navigating regulated environments and a commitment to the highest ethical and compliance standards.
• A data-driven approach to managing your business: rigorous CRM hygiene, accurate forecasting, and comfort using analytics and AI tools to prioritize and work your territory.
• Exceptional written and verbal communication, with the presence to present to executive audiences and the clarity to write a proposal a CFO will read.

Preferred

• Experience selling trading, custody, or market infrastructure technology to broker-dealers, asset managers, or wealth platforms (for example, OMS/EMS, execution, clearing, or custody connectivity).
• Existing relationships with qualified custodians, ETF issuers or distributors, IRA and retirement-account providers, or crypto-native liquidity providers.
• Experience in a venture-backed or growth-stage fintech where you helped define the sales motion rather than inherit it.
• Familiarity with white-label and API-first platform models and the economics of platform partnerships.

How We Work

You will report to the VP of Sales and work closely with a small, senior commercial, product, and solutions team. We value people who are direct, curious about how our clients’ businesses actually run, and generous with what they learn. We move quickly, own our outcomes, and treat every client as a long-term partner rather than a transaction.

About AlphaPoint

AlphaPoint is the infrastructure platform behind digital asset businesses worldwide. Since 2013, we have powered exchanges, brokerages, banks, and fintechs across dozens of countries, giving them the trading, custody connectivity, tokenization, treasury, and settlement capabilities they need to operate in digital assets at institutional scale.

We are not a collection of products in a box. AlphaPoint is a single platform with many capabilities: one integration that lets a client offer trading, brokerage, treasury, and stablecoin workflows to their end users, connect to the liquidity venues, custodians, and banking partners of their choice, and expand into new use cases without re-platforming. Every super app needs a super platform underneath it. That is what we build.

About the Role

We are hiring a Sales Executive to open new markets for the AlphaPoint platform, with APEX (our trading and brokerage infrastructure) and APEX Treasury (our treasury and settlement layer) as the lead offerings. This is a new-business role. You will build your own pipeline, run complex, multi-stakeholder sales cycles from first conversation to signature, and land accounts that grow with us as they add capabilities.

Our buyers fall into two groups. The first are firms launching a new exchange or brokerage and looking for the platform to build it on. The second, and larger, are firms that already have an established base of end users or assets and want to give those users access to digital assets: investment platforms and online brokers, asset managers and trading firms, private wealth and RIA platforms, fintechs adding crypto to an existing product, and the retirement channel, where brokers and IRA providers are bringing bitcoin ETFs and spot crypto to retirement accounts.

This is a builder role for someone with deep domain knowledge. You know how a broker-dealer, an asset manager, or a wealth platform actually works, what they need from a technology partner to launch digital assets, and who inside the building signs off on it. You can hold a first meeting with a CEO and a working session with a head of trading or a CTO in the same day, and you can teach a market what it should be asking for.

What You Will Do

• Own new-business revenue for the AlphaPoint platform in your territory, selling APEX and APEX Treasury as an integrated platform rather than as standalone products, and consistently meet or exceed quota.
• Build pipeline from scratch through your own network, targeted outbound, referral and partner channels, industry events, and content, with disciplined territory and account planning behind it.
• Lead complex sales cycles with multiple stakeholders across business, product, technology, compliance, and legal, from discovery and solution design through commercial negotiation and contract close.
• Develop and execute go-to-market plays for each target segment: investment platforms and brokers, asset managers and trading firms, private wealth, fintechs entering crypto, and retirement and IRA providers.
• Act as a trusted advisor to prospects on how to structure a digital asset offering: which capabilities to launch first, how to integrate with existing systems and custodians, and how to stay within the regulatory perimeter in each market.
• Partner with Solutions Engineers, Product, and Engineering to scope integrations and pilots, and bring structured market and client feedback back into the roadmap.
• Work with Marketing on segment-specific campaigns, case studies, and events, and represent AlphaPoint at industry conferences and forums to build visibility and credibility in your markets.
• Maintain an accurate, well-qualified pipeline and forecast in HubSpot, with clear next steps and close plans on every opportunity, and report weekly on pipeline health and progress to target.
• Resourceful and hands-on: finds a way to move a deal forward regardless of the tools or processes in place, and helps build the playbooks the rest of the team will use.

What You Bring

• 8+ years of B2B enterprise or institutional sales experience in capital markets technology, fintech, and digital asset infrastructure, with a track record of closing six-figure, multi-year contracts and consistently achieving quota.
• Deep domain knowledge of at least two of our target segments: online brokerage and investment platforms, asset management and institutional trading, private wealth and RIA platforms, fintech, or the retirement and IRA channel. You understand how these firms are structured, how they make money, and how they buy technology.
• Working knowledge of the digital asset ecosystem, including trading and execution, qualified custody, stablecoins and settlement, and the regulatory considerations that shape how regulated firms approach crypto.
• Proven ability to build pipeline independently. You have opened new accounts and new segments before, not only worked inbound or an installed base.
• An established network among decision-makers at financial institutions, brokers, wealth platforms, fintechs, or custodians, and a demonstrated ability to turn that network into qualified opportunities.
• Technical fluency to engage credibly with CTOs, heads of trading, and product leaders on integration, APIs, and platform architecture, and to translate that into business outcomes for the C-suite.
• Strong commercial and negotiation skills across complex, multi-stakeholder deal structures, including partner-dependent deals where a custodian or liquidity provider is part of the solution.
• Experience navigating regulated environments and a commitment to the highest ethical and compliance standards.
• A data-driven approach to managing your business: rigorous CRM hygiene, accurate forecasting, and comfort using analytics and AI tools to prioritize and work your territory.
• Exceptional written and verbal communication, with the presence to present to executive audiences and the clarity to write a proposal a CFO will read.

Preferred

• Experience selling trading, custody, or market infrastructure technology to broker-dealers, asset managers, or wealth platforms (for example, OMS/EMS, execution, clearing, or custody connectivity).
• Existing relationships with qualified custodians, ETF issuers or distributors, IRA and retirement-account providers, or crypto-native liquidity providers.
• Experience in a venture-backed or growth-stage fintech where you helped define the sales motion rather than inherit it.
• Familiarity with white-label and API-first platform models and the economics of platform partnerships.

How We Work

You will report to the VP of Sales and work closely with a small, senior commercial, product, and solutions team. We value people who are direct, curious about how our clients’ businesses actually run, and generous with what they learn. We move quickly, own our outcomes, and treat every client as a long-term partner rather than a transaction.

Sprinto is an Autonomous Trust Platform that centralizes trust requirements across security frameworks, vendors, and customers.

Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 4,000 organizations across 75 countries, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto supports 200+ global security standards natively, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Sprinto’s extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks.

Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for organizations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.

Life as a Sprinter -

Nobody succeeds at Sprinto by staying in their lane.

We are organized around problems, not job titles. Sprinters take ownership beyond their role, solve hard problems, and care deeply about the impact they create. If something can be improved, fixed, or built, we don’t wait for permission; we step in.

Being remote means we rely less on proximity and more on trust. We write things down, communicate openly, and move quickly because great teams aren’t built by sitting together, they’re built by pulling in the same direction.

We believe progress beats perfection, feedback is a gift, and doing the right thing matters, even when nobody is watching.

And while we move with urgency, we never move alone.

Where you’ll leave your mark?

• Own a high-volume Launch portfolio — renewals, upsells, and day-to-day relationships across a large book of startup and early-stage SMB accounts, prioritising by risk and value rather than treating every account the same way.
• Run the renewal pipeline end to end — track renewals well ahead of expiry, forecast accurately, and close on time; a slow renewal is the fastest way to lose a low-touch account.
• Negotiate commercial terms with confidence — pricing, discounts, and contract length, knowing when to hold firm and when to flex, especially on multi-year commitments.
• Spot and close expansion opportunities — accounts ready to add frameworks (SOC 2 to ISO 27001, GDPR, HIPAA) or upgrade plans, pitched naturally within renewal conversations.
• Get ahead of payment and billing risk — step in early on failed payments or lapsed billing before it turns into churn, one of the biggest causes of loss in this segment.
• Work the system, not just the relationship — use CRM workflows, templates, and playbooks to manage volume efficiently, keeping renewal stage, risk flags, and outcomes logged in real time.
• Partner cross-functionally with Customer Success, Sales, Finance, and the audit team to unblock renewals, resolve billing disputes, and report regularly on portfolio health.

The kind of builder we’re looking for -

• 2–4 years in account management, customer success, renewals, or sales, ideally in SaaS — experience in security, compliance, or GRC software is a plus, not a requirement.
• A confident, direct negotiator — comfortable discussing price and terms without getting defensive or over-discounting.
• Strong organisational discipline — able to juggle a large number of accounts at different stages without letting things slip, working off dashboards and structured playbooks rather than ad hoc outreach.
• A clear, concise communicator, written and verbal — this is fast, high-volume outreach, not long relationship-building calls.
• Analytical enough to read account data — usage, payment status, renewal date — and decide what to prioritise each day.
• Resilient and proactive — comfortable with pushback, price objections, and the occasional lost account, and flags risk before it shows up in a report.
• Curious about compliance and security — or willing to get up to speed quickly on SOC 2 and ISO 27001 to be a credible main point of contact for lean teams without their own compliance staff.

How we care for our Sprinters?

• Work wherever you are: We are 100% remote, so you get to choose if you want to work from home, a cafe, the hills, or the beach.
• Co-working, on the house: If co-working is your jam, we offer a generous annual allowance.
• We care about your learning: We are invested in seeing you grow and commit USD 1,000 annually to help you level up your skills.
• We count your spark, not your leaves: Unlimited leave so you can reset when you need to.
• Your Safety Net, Woven In: Health insurance with coverage up to INR 10 lakh for you and your family, accident protection of an additional INR 10 lakh, and life insurance worth 3x your annual salary.
• Workspace setup of your dreams: We chip in INR 35,000 to help you build a setup that works for you.

Inclusion & Diversity -

At Sprinto, talent, curiosity, and ownership matter more than where you come from. We hire people for the problems they can solve, the impact they create, and the way they help others succeed—not their background, identity, or personal circumstances. We believe the best teams are built when people with different perspectives come together around a shared ambition to build something meaningful.

We’re proud to be an equal opportunity employer and are committed to creating a fair, inclusive, and accessible hiring process for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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The Importance of this Role The Licensed Insurance Agent (P&C or Personal Lines) is responsible for helping drive revenue and growth for the organization. You will be tasked with educating...

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee. This is an exciting time to join Remote and make a personal difference in the global employment space as a Outbound Sales Development Representative, joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Hubspot, LinkedIn Sales Navigator, Chorus is a plus)
• Experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Writes and speaks fluent English
• It’s not required to have experience working remotely, but considered a plus
• Demonstrates strong automation and AI capabilities and AI fluency.

Key Responsibilities

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote’s value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You’ll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: Australia/ New Zealand
• Start date: As soon as possible

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this position is between $61,000 USD to $72,000 USD. The base salary is 70%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with Recruiter
2. Interview with Manager, Outbound Sales Development
3. Exercise Stage + Mock Call Session
4. Interview with Senior Manager
5. Bar Raiser
6. Prior employment verification check

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee. This is an exciting time to join Remote and make a personal difference in the global employment space as a Outbound Sales Development Representative, joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Hubspot, LinkedIn Sales Navigator, Chorus is a plus)
• Experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Writes and speaks fluent English
• It’s not required to have experience working remotely, but considered a plus
• Demonstrates strong automation and AI capabilities and AI fluency.

Key Responsibilities

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote’s value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You’ll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: Australia/ New Zealand
• Start date: As soon as possible

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this position is between $61,000 USD to $72,000 USD. The base salary is 70%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with Recruiter
2. Interview with Manager, Outbound Sales Development
3. Exercise Stage + Mock Call Session
4. Interview with Senior Manager
5. Bar Raiser
6. Prior employment verification check

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Location: Remote in Europe

Salary: Competitive base + Commission

About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world’s best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That’s exactly what we give them.

The Team ⭐️

Our Sales team is the engine that brings Nivoda’s mission to life. We’re a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewellery business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we’re growing fast.

About the Role 🤔

You are the front of the machine: you take inbound leads and hunt outbound prospects, qualify them fast, and get a demo on the AE’s calendar. Your job ends when the demo is booked and confirmed — everything before that moment is yours.

This is a high-velocity, transactional sales role. Think SaaS SDR playbook: tight cadences, high activity volume, sharp qualification, relentless follow-up. You will run multichannel sequences (phone, email, WhatsApp, LinkedIn), work a CRM with discipline, and be measured weekly on activity and demos held.

What will you be doing? 😎

• Work inbound leads within SLA (minutes, not hours) and convert them to booked demos.

• Build and execute outbound sequences against target retailer lists; personalise at speed, not at leisure.

• Qualify hard: right buyer type, purchase volume, intent, timeline. Kill bad leads quickly.

• Book, confirm, and protect the demo — reduce no-shows with reminders and pre-demo touches.

• Keep the CRM immaculate: every touch logged, every lead dispositioned, pipeline data trustworthy.

• Feed learnings back: objections heard, messaging that lands, segments that convert.

What do we need from you? 💪

• 1–3 years in a SaaS or tech-sales SDR/BDR role with a transactional, high-volume motion — short cycles, big numbers, daily intensity.

• A killer on the phone and crisp in writing; comfortable with 60–80+ meaningful touches a day.

• Process-driven: you live in cadences and CRM hygiene rather than fighting them.

• Coachable and resilient — you treat “no” as data and keep the energy up on day 20 of the month, not just day 1.

• Native or professional proficiency in English and German is required for this role.

• Jewellery knowledge not required; hunger and rigour are.

Our culture and what we offer 😉

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda’s success and scalability.

Our current benefits

🕰️ Flexible working hours and a vibrant company culture

💻 Remote work

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don’t meet 100% of our musts - don’t let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we’d encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Location: Remote in Europe

Salary: Competitive base + Commission

About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world’s best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That’s exactly what we give them.

The Team ⭐️

Our Sales team is the engine that brings Nivoda’s mission to life. We’re a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewellery business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we’re growing fast.

About the Role 🤔

You are the front of the machine: you take inbound leads and hunt outbound prospects, qualify them fast, and get a demo on the AE’s calendar. Your job ends when the demo is booked and confirmed — everything before that moment is yours.

This is a high-velocity, transactional sales role. Think SaaS SDR playbook: tight cadences, high activity volume, sharp qualification, relentless follow-up. You will run multichannel sequences (phone, email, WhatsApp, LinkedIn), work a CRM with discipline, and be measured weekly on activity and demos held.

What will you be doing? 😎

• Work inbound leads within SLA (minutes, not hours) and convert them to booked demos.

• Build and execute outbound sequences against target retailer lists; personalise at speed, not at leisure.

• Qualify hard: right buyer type, purchase volume, intent, timeline. Kill bad leads quickly.

• Book, confirm, and protect the demo — reduce no-shows with reminders and pre-demo touches.

• Keep the CRM immaculate: every touch logged, every lead dispositioned, pipeline data trustworthy.

• Feed learnings back: objections heard, messaging that lands, segments that convert.

What do we need from you? 💪

• 1–3 years in a SaaS or tech-sales SDR/BDR role with a transactional, high-volume motion — short cycles, big numbers, daily intensity.

• A killer on the phone and crisp in writing; comfortable with 60–80+ meaningful touches a day.

• Process-driven: you live in cadences and CRM hygiene rather than fighting them.

• Coachable and resilient — you treat “no” as data and keep the energy up on day 20 of the month, not just day 1.

• Native or professional proficiency in English and Italian is required for this role.

• Jewellery knowledge not required; hunger and rigour are.

Our culture and what we offer 😉

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda’s success and scalability.

Our current benefits

🕰️ Flexible working hours and a vibrant company culture

💻 Remote work

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don’t meet 100% of our musts - don’t let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we’d encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Location: Remote in Europe

Salary: Competitive base + Commission

About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world’s best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That’s exactly what we give them.

The Team ⭐️

Our Sales team is the engine that brings Nivoda’s mission to life. We’re a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewellery business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we’re growing fast.

About the Role 🤔

You are the front of the machine: you take inbound leads and hunt outbound prospects, qualify them fast, and get a demo on the AE’s calendar. Your job ends when the demo is booked and confirmed — everything before that moment is yours.

This is a high-velocity, transactional sales role. Think SaaS SDR playbook: tight cadences, high activity volume, sharp qualification, relentless follow-up. You will run multichannel sequences (phone, email, WhatsApp, LinkedIn), work a CRM with discipline, and be measured weekly on activity and demos held.

What will you be doing? 😎

• Work inbound leads within SLA (minutes, not hours) and convert them to booked demos.

• Build and execute outbound sequences against target retailer lists; personalise at speed, not at leisure.

• Qualify hard: right buyer type, purchase volume, intent, timeline. Kill bad leads quickly.

• Book, confirm, and protect the demo — reduce no-shows with reminders and pre-demo touches.

• Keep the CRM immaculate: every touch logged, every lead dispositioned, pipeline data trustworthy.

• Feed learnings back: objections heard, messaging that lands, segments that convert.

What do we need from you? 💪

• 1–3 years in a SaaS or tech-sales SDR/BDR role with a transactional, high-volume motion — short cycles, big numbers, daily intensity.

• A killer on the phone and crisp in writing; comfortable with 60–80+ meaningful touches a day.

• Process-driven: you live in cadences and CRM hygiene rather than fighting them.

• Coachable and resilient — you treat “no” as data and keep the energy up on day 20 of the month, not just day 1.

• Native or professional proficiency in English is required for this role.

• Jewellery knowledge not required; hunger and rigour are.

Our culture and what we offer 😉

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda’s success and scalability.

Our current benefits

🕰️ Flexible working hours and a vibrant company culture

💻 Remote work

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don’t meet 100% of our musts - don’t let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we’d encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Location: Remote in Europe

Salary: Competitive base + Commission

About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world’s best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That’s exactly what we give them.

The Team ⭐️

Our Sales team is the engine that brings Nivoda’s mission to life. We’re a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewellery business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we’re growing fast.

About the Role 🤔

You are the front of the machine: you take inbound leads and hunt outbound prospects, qualify them fast, and get a demo on the AE’s calendar. Your job ends when the demo is booked and confirmed — everything before that moment is yours.

This is a high-velocity, transactional sales role. Think SaaS SDR playbook: tight cadences, high activity volume, sharp qualification, relentless follow-up. You will run multichannel sequences (phone, email, WhatsApp, LinkedIn), work a CRM with discipline, and be measured weekly on activity and demos held.

What will you be doing? 😎

• Work inbound leads within SLA (minutes, not hours) and convert them to booked demos.

• Build and execute outbound sequences against target retailer lists; personalise at speed, not at leisure.

• Qualify hard: right buyer type, purchase volume, intent, timeline. Kill bad leads quickly.

• Book, confirm, and protect the demo — reduce no-shows with reminders and pre-demo touches.

• Keep the CRM immaculate: every touch logged, every lead dispositioned, pipeline data trustworthy.

• Feed learnings back: objections heard, messaging that lands, segments that convert.

What do we need from you? 💪

• 1–3 years in a SaaS or tech-sales SDR/BDR role with a transactional, high-volume motion — short cycles, big numbers, daily intensity.

• A killer on the phone and crisp in writing; comfortable with 60–80+ meaningful touches a day.

• Process-driven: you live in cadences and CRM hygiene rather than fighting them.

• Coachable and resilient — you treat “no” as data and keep the energy up on day 20 of the month, not just day 1.

• Native or professional proficiency in English.

• Jewellery knowledge not required; hunger and rigour are.

Our culture and what we offer 😉

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda’s success and scalability.

Our current benefits

🕰️ Flexible working hours and a vibrant company culture

💻 Remote work

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don’t meet 100% of our musts - don’t let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we’d encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Location: Remote in Europe

About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world’s best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That’s exactly what we give them.

About the Role 🤔

Conversion is one of the three chokepoints in our revenue organisation. Customers arrive, take the demo, go through KYC, and too many stall before the first purchase, or buy once and never come back. The second purchase is where the product becomes sticky, and getting a merchant there is the hardest 60 days of their life with us.

Fixing that takes two things, and this role owns both. Reps who know the product, the pricing and the playbook cold. And a conversion funnel that is measured, scored and coached rather than hoped for.

Function one: enablement

Training and standards

• Make sure every rep is up to spec and trained, and keep them there.

• Own the theoretical onboarding of every new rep, SDR, AE and AM alike: what Nivoda sells, to whom, at what price, and how.

• Set what “up to spec” means for each role and hold the bar.

Documentation and materials

• Own the product material for every line of business: how it works, who it is for, pricing, take rate and best practice.

• Keep it current. A rep should never be the last person to find out something changed.

The channel to marketing

• Act as the link between marketing and the front line. Every campaign is known to the reps in advance, socialised at the all-hands before it lands, not discovered from a customer.

The channel to product

• Translate the product roadmap into enablement. You do not decide the roadmap. You turn it into what to sell, to whom, and when.

• When something ships, the reps already know what it is and how to position it.

Function two: conversion

Conversion rests on two things, and this role owns both: the call, and the KYC. A brilliant call that dies in KYC converts nothing, and a clean KYC on a badly run call never gets there.

Call scoring

• Build the scoring rubrics with the team managers, so the standard is one both sides recognise.

• Run transcript review and scoring at volume, using Claude to do it.

• Send the reports out every week, to everyone.

• Run a weekly leaderboard: the best calls, the scores, winners and losers, visible to the team.

• Build a personalised coaching plan for every rep, written down and tracked, not delivered verbally and forgotten.

• Coach in two directions: with the managers so they can coach their own people, and directly with reps where that is faster.

KYC

• Own the insight generation of what is working and not on the process

• Hold the accountability of the KYC SLAs, and call it out when they slip.

• Map the blockers and the escalation paths, and push the fix at the cause rather than the symptom, across sales, product and marketing as needed.

• Make sure the KYC operators know the rules, and that the rules are written.

• Train and enable both sides of it: the reps and the operations team.

How we will measure it 💻

• Conversion through to second purchase at 75% of each new cohort.

• KYC above 60%, in every geography, not just on the average.

• Rubric and call scores in place and reported weekly.

• 80% compliance against the rubric, reached by your fourth month in the role.

What do we need from you? 💪

• Experience in sales enablement, revenue operations or frontline sales coaching in a transactional, high-volume environment.

• You have scored calls at volume and can show what changed as a result. Gong or equivalent.

• You are fluent with AI tooling and would run transcript review and scoring through Claude rather than by hand.

• You have built onboarding for reps from scratch, not just delivered someone else’s deck.

• You can coach a manager, not just a rep. You are comfortable telling a senior person their team’s calls are not good enough, and then showing them how to fix it.

• You write clearly. A large part of the value here is documentation other people can pick up and use.

• You work across Product, Marketing and Finance without authority over any of them.

• Hands-on. This is not a strategy seat. You will be on calls, in the CRM and in the material every week.

Nice to have ✨

• Experience with onboarding or activation motions rather than pure new business.

• Diamonds, jewellery, or another supply-driven marketplace.

• A second language relevant to EMEA or North America.

Our culture and what we offer 😉

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda’s success and scalability.

Our current benefits

🕰️ Flexible working hours and a vibrant company culture

💻 Remote work

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don’t meet 100% of our musts - don’t let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we’d encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Location: Remote in Europe

Salary: Competitive base + Commission

About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewellery retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise.

Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world’s best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That’s exactly what we give them.

The Team ⭐️

Our Sales team is the engine that brings Nivoda’s mission to life. We’re a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewellery business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we’re growing fast.

About the Role 🤔

You are the front of the machine: you take inbound leads and hunt outbound prospects, qualify them fast, and get a demo on the AE’s calendar. Your job ends when the demo is booked and confirmed — everything before that moment is yours.

This is a high-velocity, transactional sales role. Think SaaS SDR playbook: tight cadences, high activity volume, sharp qualification, relentless follow-up. You will run multichannel sequences (phone, email, WhatsApp, LinkedIn), work a CRM with discipline, and be measured weekly on activity and demos held.

What will you be doing? 😎

• Work inbound leads within SLA (minutes, not hours) and convert them to booked demos.

• Build and execute outbound sequences against target retailer lists; personalise at speed, not at leisure.

• Qualify hard: right buyer type, purchase volume, intent, timeline. Kill bad leads quickly.

• Book, confirm, and protect the demo — reduce no-shows with reminders and pre-demo touches.

• Keep the CRM immaculate: every touch logged, every lead dispositioned, pipeline data trustworthy.

• Feed learnings back: objections heard, messaging that lands, segments that convert.

What do we need from you? 💪

• 1–3 years in a SaaS or tech-sales SDR/BDR role with a transactional, high-volume motion — short cycles, big numbers, daily intensity.

• A killer on the phone and crisp in writing; comfortable with 60–80+ meaningful touches a day.

• Process-driven: you live in cadences and CRM hygiene rather than fighting them.

• Coachable and resilient — you treat “no” as data and keep the energy up on day 20 of the month, not just day 1.

• Native or professional proficiency in English and French is required for this role.

• Jewellery knowledge not required; hunger and rigour are.

Our culture and what we offer 😉

At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda’s success and scalability.

Our current benefits

🕰️ Flexible working hours and a vibrant company culture

💻 Remote work

🧠 Plenty of opportunities for growth and learning

🏖️ Unlimited holiday allowance

🚀 Chance to join and contribute to a company during its exponential expansion phase

Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don’t meet 100% of our musts - don’t let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit?

If after reading this job description you believe this is not the best fit for you, we’d encourage you to join our Nivoda Talent Pool so we can keep you in mind as new roles open up.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

At Grafana Labs, we’re redefining what post-sales technical partnership looks like—and it starts with the Observability Architect. This is a role for deeply technical experts who are ready to step into strategic leadership with our most important customers. If you thrive at the intersection of systems thinking, architecture design, and customer impact—this is your stage.

As an Observability Architect, you will be the technical owner of long-term customer success. You’ll architect and guide the implementation of complex observability solutions across a wide range of modern infrastructure and application environments. You’ll build strategic relationships with engineers, SREs, and architects—ensuring Grafana’s technology is not just deployed, but deeply embedded into mission-critical systems.

Working hand-in-hand with our Engagement Managers, you’ll lead technical discovery, design, onboarding, and enablement—all with a focus on delivering tangible outcomes. You’ll spot patterns, solve hard problems, and guide customers through their observability maturity curve with authority and clarity.

You’ll also represent the technical voice of our customers internally—shaping product feedback and roadmap priorities by working closely with Engineering and Product Management.

This is a hands-on, high-impact role for those who want to go deep, stay technical, and directly influence customer success at scale. Join us and become part of the most respected observability team in the industry.

What You’ll Be Doing:

• Serve as the primary technical point of contact for a portfolio of Grafana customers.
• Design the observability maturity journey of customers and assist them on that path.
• Provide expert-level troubleshooting and guidance to drive adoption.
• Conduct regular technical reviews and health checks to ensure client success. Assist in RCA to understand issues that affect customer satisfaction, retention, and overall product experience.
• Advise clients on best practices and strategies for leveraging our technology to achieve their business goals
• Collaborate with clients to develop and execute technical roadmaps.
• Identify opportunities for clients to optimize their cost, expand their use of our solutions and drive adoption of new products and features.
• Develop and maintain strong, long-term relationships with key stakeholders.
• With the support of our Engagement Managers and Onboarding Solutions Architects, own customer lifecycle.
• Drive the adoption and effective use of our product suite within your customer portfolio to maximize their value from our platform and ensure a strong return on investment.
• Act as the voice of the customer within the company, advocating for their needs, priorities and feature requests.
• Conduct training sessions and workshops to educate clients on our technology.
• Develop and deliver technical documentation, guides, and tutorials.
• Work alongside account teams to participate in and/or conduct regular reviews with customers to identify areas for improvement, calculate ROI, assess their satisfaction, and discuss upcoming needs and projects.
• Prepare and present reports on client metrics, achievements, and areas of focus.

What Makes You a Great Fit:

• Located in Melbourne or Sydney
• Bachelor’s degree in Computer Science, Information Technology, Math or a related field (or equivalent experience).
• Experience deploying and operating Kubernetes.
• 5+ years of experience in a technical support, technical account management, consulting, SE or Professional Services role within the technology industry.
• Strong understanding of observability solutions. Grafana, Prometheus, and Loki a plus.
• Proven ability to manage multiple clients and projects simultaneously.
• Excellent problem-solving and analytical skills.
• Outstanding communication and interpersonal skills.
• Experience with relevant tools and technologies, e.g., CRM software, ticketing systems, specific programming languages.
• Ability to travel as needed to meet with clients (up to 25%).
• Identify and provide timely workarounds and solutions to meet a customer’s business needs.
• You have some observability expertise, preferably architect level
• First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.  Ability to articulate our value proposition and the technical advantages of our products
• You will love solving technical challenges and thrive on bringing creative solutions to our customers

Bonus Points For:

• 5+ years of technical sales, TAM or other post sales technical experience, ideally with open source technologies, or in the observability space.
• Great at connecting product usage to value (ROI).
• Great at managing customer lifecycle.
• You will be creative in solving customer adoption challenges.
• You can proactively assist customers with technical issues that may arise and assist in the troubleshooting and root cause analysis.
• You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table.

The OTE compensation range for this role is $207,000 - $256,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

We are seeking a Group Sales Manager- Travel Industry (Indiana-REMOTE) for a full time and direct hire role for one of our amazing partners in the travel & tour industry.

Application Deadline: 11/01/2026Address:VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMOJob Family Group: Wealth Sales & ServiceWork from homeAvailability to work between 8:00AM and 8:00PM EST Monday to Friday (37.

The Account Development Specialist is responsible for supporting new and existing customers through referral management, cold calling/prospecting, and working with interdepartmental teams to identify additional sales opportunities across the organization.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Singapore

About the Department

The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine - winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle.

The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes.

About This Role

In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of assigned customers in the Digital Native territory for Indonesia. The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets.

You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency.

Role Responsibilities

• Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets.
• Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation.
• Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners.
• Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare’s solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads.
• Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals.
• Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes.
• Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing).
• Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy.

Required Experience

• Bachelor’s degree required.
• Experience selling technology solutions in high-growth technology firms.
• Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets.
• Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies.
• Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows.
• Exceptional interpersonal communication skills and value selling skills.
• Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite).
• Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn.
• Willingness to actively engage with AI tools and experiment.
• Ability to travel as required.
• The portfolio for this role consists of customers based in Indonesia. Proficiency in Bahasa Indonesia to communicate with these customers would be an added bonus.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.