Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title: D365 CE Functional Solution Architect

Location: Remote with travel up to 30%

Description

As a member of the Managed Services team, the Dynamics 365 CE Functional Solution Architect will help MCA Connect deliver world-class customer service. The Solution Architect is self-motivated to troubleshoot and resolve complex, cross-functional issues with the Dynamics 365 CE application, leading resolution efforts and guiding the functional team toward high-quality outcomes. The Solution Architect owns the solution scope across all process areas and serves as the primary solution authority on Managed Services engagements.

The Solution Architect makes decisions and recommendations confidently across all areas of the solution, exercises independent judgement and decision making on complex issues, and advises clients on matters of significant impact to their implementation. They work on problems of diverse scope and complexity ranging from moderate to substantial, lead the team in determining the most effective methods and procedures, and have full ownership of work and milestones.

The Solution Architect requires minimal instruction on day-to-day work or complex assignments, uses independent judgement on analysis of variable factors, and leads others on the development of solutions. They are a comprehensive designer and leader who applies in-depth and broad knowledge across multiple process areas, takes full ownership of complex issues, and is competent to work independently at the most advanced level.

Managed Services engagements span the full lifecycle of client operations. In addition to day-to-day issue resolution and escalation support, the Solution Architect facilitates Dynamics 365 version updates, post-go-live stabilization and hypercare engagements, system assessments and health checks, iterative phased module deployments, optimization of existing systems, and higher-level troubleshooting. The Solution Architect also provides architectural oversight on staff augmentation–style engagements to ensure solution integrity and MCA Connect quality standards are maintained. Position requires up to 30% travel.

Core Responsibilities

Managed Services Support Operations

• Provide outstanding customer service and achieve client satisfaction

• Monitor and triage complex or escalated support cases; own cross-functional issues end-to-end through resolution

• Troubleshoot complex, cross-functional issues and deliver high-quality solutions independently, while leading collaborative resolution efforts across the functional team

• Provide higher-level troubleshooting for cases that exceed Consultant and Senior Consultant expertise

• Oversee and guide Microsoft support escalations, ensuring proper documentation, follow-through, and resolution across Premier Support and Product Group channels

Engagement Delivery Across the MgS Portfolio

• Lead post-go-live stabilization and hypercare engagements; define stabilization scope, success criteria, and transition-to-steady-state plans

• Lead Dynamics 365 system assessments and health checks; deliver architectural findings, risk analysis, and strategic improvement roadmaps to client leadership

• Architect and oversee iterative phased module deployments, defining deployment sequencing, cross-functional dependencies, and go/no-go criteria for each wave

• Provide architectural oversight and solution governance on staff augmentation–style engagements, ensuring embedded resources maintain solution integrity and MCA Connect methodology standards

Customer Satisfaction & Advisory

• Work closely with the MCA Connect functional team to ensure engagements meet customer expectations

• Ensure customer satisfaction by delivering on-time, quality results

• Serve as a trusted advisor to client leadership; display confidence and experience in communicating with Senior Management on concerns, key decisions, risks, and trade-offs that affect the solution

• Promote and encourage change and change management methods to support customer acceptance and system adoption

• Prioritize and maintain focus on the customer’s visionary goals across all workstreams

• Advise clients on matters of significant impact to their implementation; exercise independent judgement and decision making on complex issues

Solution Design & Delivery

• Lead the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through execution phases

• Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee detailed design/requirements meetings to understand clients’ business requirements and conduct gap analysis

• Ensure the quality of design, configuration, and testing of core Dynamics 365 CE modules across all process areas

• Review design requirements prepared by functional team; deliver recommended changes and adherence to methodology

• Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions

• Actively participate as the “Dynamics 365 CE Expert” in the Executive Steering Committee

• Facilitate and ensure all cross-practice coordination as appropriate

• Support technical lead regarding questions on customizations, estimates, and timelines

Project Team Support & Management

• Ensure project and project team members follow MCA Connect methodology standards, including conformance to any Statements of Work (SOW)

• In partnership with the technical lead, create and execute the final system cutover plan for Go Live

• Work with the Project Manager and technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post-Go Live maintenance

• Manage and provide senior support to the client for generation of user documentation

• Manage and provide senior support for the training of end users and system administrators

• Provide business technical support and guidance to empower the functional team to build and own the solution

• Assist functional team and customer with data migration plan, reconciliation plans, and data clean-up recommendations

• Create Azure DevOps test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign-off

• Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning

• Mentor the team to support knowledge transfer, project success, and overall continued career growth

• Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOWs) as appropriate

• Share responsibility with the Project Manager for creating periodic status reports for consumption by project team members and the executive leadership team (ELT)

• Share responsibility with technical lead and Project Manager for tracking customizations, deliverables, and timeliness of completion

• Oversee and support technical lead and functional team regarding debugging and finding code issues

• When applicable: Attend Microsoft FastTrack meetings, provide required documentation and/or training for Go Live checklist; comply with Microsoft FastTrack policies

• Manage ISV decisions, design, and collaboration with the functional team

• Design, review, and maintain awareness of all integration plans

• Monitor and coordinate Microsoft version updates; train, schedule, and guide customer to own release and pause schedules

• Monitor completeness of project, milestone activities, and sign-off tasks

• Promote continuous learning, D365 feature enhancement review, and deployment

Managed Services Operations & Collaboration

• Maintain effective customer relationships; log incidents and document communications in CE

• Develop whitepapers, best practice knowledge base articles, and proactive service offerings leveraging new features or common repetitive areas

• Create, develop, and deliver proactive services to reduce recurring issues and improve client outcomes

• Provide support for team members; actively mentor Consultants and Senior Consultants on technical skills, cross-functional knowledge, and client management

• Communicate effectively with client leadership on business process decisions and project direction

• Optimize individual utilization; continue professional education by setting specific annual training goals

• Work independently with a self-motivated approach, while remaining open to collaboration, team participation, and knowledge sharing

MCA Representation & Communication

• Create and deliver content for both internal and external training, communication, and marketing

• Represent MCA Connect at promotional and educational events

Required skills and experience

• Strong business knowledge of B2B sales, lead-to-opportunity, quote-to-order, customer service, field service, marketing journeys, customer data, and CRM operating models.

• Hands-on functional experience configuring D365 CE modules, Dataverse, model-driven apps, dashboards, views, business rules, processes, and related Power Platform capabilities.

• Ability to facilitate senior stakeholder conversations, handle ambiguity, challenge requirements constructively, and produce executive-ready deliverables.

• Experience with agile delivery, requirements traceability, process mapping, adoption planning, and measurable business value realization.

• Experience producing executive-ready deliverables such as capability maps, future-state process models, fit-gap summaries, business-value roadmaps, adoption plans, and decision logs.

• Recommended certifications: MB-280 or successor customer experience credential, MB-230, MB-240, PL-200, and/or equivalent D365 CE credentials. Change management certification is preferred.

• Experience with D365 ERP Processes and Dual Write is a plus.

$120,000 - $170,000 a year

Additional supplemental compensation (bonus) up to $30,000 annually

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package:

·Work/Life Balance with Unlimited Paid Time Off (UPTO)

·401k Plan with Company Matching Contribution

·Monthly Stipend for Home Office Expenses

·Subsidized Medical, Dental and Vision Coverage

·Health Savings and Flexible Spending Accounts

·Company Paid Life and Disability Insurance

·Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title: D365 CE Functional Solution Architect

Location: Remote with travel up to 30%

Description

As a member of the Managed Services team, the Dynamics 365 CE Functional Solution Architect will help MCA Connect deliver world-class customer service. The Solution Architect is self-motivated to troubleshoot and resolve complex, cross-functional issues with the Dynamics 365 CE application, leading resolution efforts and guiding the functional team toward high-quality outcomes. The Solution Architect owns the solution scope across all process areas and serves as the primary solution authority on Managed Services engagements.

The Solution Architect makes decisions and recommendations confidently across all areas of the solution, exercises independent judgement and decision making on complex issues, and advises clients on matters of significant impact to their implementation. They work on problems of diverse scope and complexity ranging from moderate to substantial, lead the team in determining the most effective methods and procedures, and have full ownership of work and milestones.

The Solution Architect requires minimal instruction on day-to-day work or complex assignments, uses independent judgement on analysis of variable factors, and leads others on the development of solutions. They are a comprehensive designer and leader who applies in-depth and broad knowledge across multiple process areas, takes full ownership of complex issues, and is competent to work independently at the most advanced level.

Managed Services engagements span the full lifecycle of client operations. In addition to day-to-day issue resolution and escalation support, the Solution Architect facilitates Dynamics 365 version updates, post-go-live stabilization and hypercare engagements, system assessments and health checks, iterative phased module deployments, optimization of existing systems, and higher-level troubleshooting. The Solution Architect also provides architectural oversight on staff augmentation–style engagements to ensure solution integrity and MCA Connect quality standards are maintained. Position requires up to 30% travel.

Core Responsibilities

Managed Services Support Operations

• Provide outstanding customer service and achieve client satisfaction

• Monitor and triage complex or escalated support cases; own cross-functional issues end-to-end through resolution

• Troubleshoot complex, cross-functional issues and deliver high-quality solutions independently, while leading collaborative resolution efforts across the functional team

• Provide higher-level troubleshooting for cases that exceed Consultant and Senior Consultant expertise

• Oversee and guide Microsoft support escalations, ensuring proper documentation, follow-through, and resolution across Premier Support and Product Group channels

Engagement Delivery Across the MgS Portfolio

• Lead post-go-live stabilization and hypercare engagements; define stabilization scope, success criteria, and transition-to-steady-state plans

• Lead Dynamics 365 system assessments and health checks; deliver architectural findings, risk analysis, and strategic improvement roadmaps to client leadership

• Architect and oversee iterative phased module deployments, defining deployment sequencing, cross-functional dependencies, and go/no-go criteria for each wave

• Provide architectural oversight and solution governance on staff augmentation–style engagements, ensuring embedded resources maintain solution integrity and MCA Connect methodology standards

Customer Satisfaction & Advisory

• Work closely with the MCA Connect functional team to ensure engagements meet customer expectations

• Ensure customer satisfaction by delivering on-time, quality results

• Serve as a trusted advisor to client leadership; display confidence and experience in communicating with Senior Management on concerns, key decisions, risks, and trade-offs that affect the solution

• Promote and encourage change and change management methods to support customer acceptance and system adoption

• Prioritize and maintain focus on the customer’s visionary goals across all workstreams

• Advise clients on matters of significant impact to their implementation; exercise independent judgement and decision making on complex issues

Solution Design & Delivery

• Lead the transition from strategic business transformation decisions to the successful delivery of those strategic decisions through execution phases

• Lead the MCA Connect project teams to define functional requirements and document solution designs; manage and oversee detailed design/requirements meetings to understand clients’ business requirements and conduct gap analysis

• Ensure the quality of design, configuration, and testing of core Dynamics 365 CE modules across all process areas

• Review design requirements prepared by functional team; deliver recommended changes and adherence to methodology

• Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions

• Actively participate as the “Dynamics 365 CE Expert” in the Executive Steering Committee

• Facilitate and ensure all cross-practice coordination as appropriate

• Support technical lead regarding questions on customizations, estimates, and timelines

Project Team Support & Management

• Ensure project and project team members follow MCA Connect methodology standards, including conformance to any Statements of Work (SOW)

• In partnership with the technical lead, create and execute the final system cutover plan for Go Live

• Work with the Project Manager and technical lead to define an Application Lifecycle Management (ALM) plan for the transition from project implementation to post-Go Live maintenance

• Manage and provide senior support to the client for generation of user documentation

• Manage and provide senior support for the training of end users and system administrators

• Provide business technical support and guidance to empower the functional team to build and own the solution

• Assist functional team and customer with data migration plan, reconciliation plans, and data clean-up recommendations

• Create Azure DevOps test plan through assistance of customer with CRP/UAT test cases, link to user stories, and assure completion and sign-off

• Support and monitor pass/fail CRP/UAT issue resolution, risk escalations and acceptance, and mitigation planning

• Mentor the team to support knowledge transfer, project success, and overall continued career growth

• Provide specific scoping documentation to the Project Manager for the generation of subsequent Statements of Work (SOWs) as appropriate

• Share responsibility with the Project Manager for creating periodic status reports for consumption by project team members and the executive leadership team (ELT)

• Share responsibility with technical lead and Project Manager for tracking customizations, deliverables, and timeliness of completion

• Oversee and support technical lead and functional team regarding debugging and finding code issues

• When applicable: Attend Microsoft FastTrack meetings, provide required documentation and/or training for Go Live checklist; comply with Microsoft FastTrack policies

• Manage ISV decisions, design, and collaboration with the functional team

• Design, review, and maintain awareness of all integration plans

• Monitor and coordinate Microsoft version updates; train, schedule, and guide customer to own release and pause schedules

• Monitor completeness of project, milestone activities, and sign-off tasks

• Promote continuous learning, D365 feature enhancement review, and deployment

Managed Services Operations & Collaboration

• Maintain effective customer relationships; log incidents and document communications in CE

• Develop whitepapers, best practice knowledge base articles, and proactive service offerings leveraging new features or common repetitive areas

• Create, develop, and deliver proactive services to reduce recurring issues and improve client outcomes

• Provide support for team members; actively mentor Consultants and Senior Consultants on technical skills, cross-functional knowledge, and client management

• Communicate effectively with client leadership on business process decisions and project direction

• Optimize individual utilization; continue professional education by setting specific annual training goals

• Work independently with a self-motivated approach, while remaining open to collaboration, team participation, and knowledge sharing

MCA Representation & Communication

• Create and deliver content for both internal and external training, communication, and marketing

• Represent MCA Connect at promotional and educational events

Required skills and experience

• Strong business knowledge of B2B sales, lead-to-opportunity, quote-to-order, customer service, field service, marketing journeys, customer data, and CRM operating models.

• Hands-on functional experience configuring D365 CE modules, Dataverse, model-driven apps, dashboards, views, business rules, processes, and related Power Platform capabilities.

• Ability to facilitate senior stakeholder conversations, handle ambiguity, challenge requirements constructively, and produce executive-ready deliverables.

• Experience with agile delivery, requirements traceability, process mapping, adoption planning, and measurable business value realization.

• Experience producing executive-ready deliverables such as capability maps, future-state process models, fit-gap summaries, business-value roadmaps, adoption plans, and decision logs.

• Recommended certifications: MB-280 or successor customer experience credential, MB-230, MB-240, PL-200, and/or equivalent D365 CE credentials. Change management certification is preferred.

• Experience with D365 ERP Processes and Dual Write is a plus.

$120,000 - $170,000 a year

Additional supplemental compensation (bonus) up to $30,000 annually

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package:

·Work/Life Balance with Unlimited Paid Time Off (UPTO)

·401k Plan with Company Matching Contribution

·Monthly Stipend for Home Office Expenses

·Subsidized Medical, Dental and Vision Coverage

·Health Savings and Flexible Spending Accounts

·Company Paid Life and Disability Insurance

·Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow. 🎁

As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.

Partner Growth Manager | 📍London – Hybrid, 2 days per week in the office | 💰Competitive Salary + Benefits

About the Role

Buyagift and Red Letter Days have been leading names in UK experiences for over 20 years. As part of Moonpig Group, we’re building the next stage of our experiences marketplace, bringing together data, technology, strong brands and great partner relationships to create a world-class gifting proposition.

We’re looking for a commercially minded (Senior) Partner Growth Manager to manage and grow a portfolio of existing experience partners. Reporting to a Category Manager, you’ll use data, insight and strong relationships to improve partner performance across Buyagift and Red Letter Days.

This role is all about partner growth and performance rather than new partner acquisition. You’ll help drive revenue and margin, improve product quality and availability, strengthen campaign participation and find new ways for our partners and proposition to grow.

This is a hybrid role, with two days per week in our Central London office.

Key Responsibilities:

• Own and grow a portfolio of existing experience partners, driving revenue, margin, product quality, availability and engagement.
• Build trusted relationships with partners and act as their key commercial contact.
• Identify opportunities for product expansion, bundles, exclusives, seasonal offers and stronger customer propositions.
• Develop and deliver partner growth plans aligned with category priorities.
• Monitor sales, margin, conversion, traffic, cancellations, availability and customer feedback to understand partner performance.
• Use data to spot risks, trends and growth opportunities, sharing clear recommendations with Category Managers and internal teams.
• Support dashboards, reporting, templates and tools that help manage partner performance at scale.
• Work with partners and internal teams to deliver launches, campaigns, promotions and trading plans.
• Collaborate with Marketing, Trading, Operations, Finance and Customer teams to support smooth execution.
• Make sure partner information, pricing, promotional setup and product details are accurate and delivered on time.
• Support Category Managers with day-to-day category priorities.
• Bring partner insight, competitor activity, market trends and customer feedback into category planning.
• Identify ways to improve the partner portfolio, product mix, customer proposition and commercial performance.
• Support scalable partner communications, including toolkits, templates, webinars, email flows and best-practice guides.
• Find ways to reduce manual work and improve consistency across partner management.
• Share insights and learnings with other Account Managers and Category Managers.

About You:

• Proven experience in account management, partner management, commercial partnerships, marketplaces, e-commerce, retail or digital commerce.
• Track record of growing an existing account or partner portfolio.
• Strong commercial understanding of revenue, margin, customer value and partner performance.
• Confident relationship-building, communication, influencing and negotiation skills.
• Strong analytical skills, with experience using performance data to inform decisions.
• Highly organised approach, with the ability to balance multiple partners, priorities, campaigns and deadlines.
• Comfortable collaborating across commercial, marketing, trading, operations, finance and customer teams.
• Proactive and resilient, with the ability to work effectively in a fast-paced environment.
• Experience managing a sizeable portfolio of accounts or partners, ideally 25+ relationships, would be valuable.
• Experience within marketplaces, e-commerce, gifting, travel, hospitality, leisure, wellness, entertainment or another experience-led business would be useful.
• Experience with partner segmentation, scalable account management, automation, templates, webinars, toolkits or partner enablement would be an advantage.
• Experience negotiating commercial terms, promotional support, exclusives or product expansion would be beneficial.
• Understanding of category management, trading plans, merchandising or customer propositions would be helpful.
• Experience using CRM, BI or reporting tools such as Salesforce, Looker, Tableau, Power BI or similar would be useful.
• For the senior-level role, stronger commercial judgement, confidence influencing stakeholders and the ability to lead initiatives across a wider partner base will be important.

Interview Process:

• TA Screen: 30 minutes
• 1st Interview: Hiring Manager Interview 60min
• 2nd / Final Interview: Hiring Manager / Senior Stakeholder

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.

💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance and mental health support

🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.

📈 Career Growth: Learning allowances, coaching, and development programs.

🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.

Want to see more?

Check out our Linked In pages below:

Buyagift

Red Letter Days

Moonpig Group

Our Ways of Working:

We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group’s Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description

Today, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic infrastructure projects, subject to high safety and security requirements.

Assystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions.

Job Description

The People Business Partner is a senior HR professional responsible for delivering pragmatic, high-quality people solutions across the full employee lifecycle. Acting as a trusted advisor to senior leaders, you will translate business priorities, people data and insight into clear, actionable people plans that enable performance, engagement and organisational effectiveness.

This is a broad generalist role operating within a complex, matrixed and fast-paced environment. You will work confidently and independently at senior level, building credibility quickly and using sound judgement, commercial insight and data to influence decisions, challenge constructively and drive measurable outcomes.

You will also manage your own Employee Relations caseload, providing pragmatic advice across a range of employee matters and applying UK employment law appropriately and commercially.

Based on a hybrid working model with regular presence required in our London office ( minimum 2 days per week), the role also involves travel to other Assystem sites.

Key areas of responsibility

• Partner with senior and operational leaders to develop and deliver people plans aligned to business priorities, building trusted relationships while confidently influencing and challenging.
• Manage your own Employee Relations caseload, providing pragmatic advice and applying UK employment law to achieve fair, consistent and commercially appropriate outcomes.
• Support organisational change, workforce planning, utilisation and capacity activity, translating business requirements into clear people actions.
• Use people data and KPIs to identify trends, risks and opportunities, turning insight into targeted action and measurable outcomes.
• Navigate complex organisational structures, governance and competing stakeholder priorities to drive decisions and deliver effective outcomes.
• Contribute to policy development, process improvement and strategic people initiatives across the wider People function.
• Embrace AI and technology-enabled ways of working to improve efficiency, insight and the quality of People solutions.

You will work closely with the Business Unit Director (dotted line to the Senior People Manager) and collaborate with the wider People Team to deliver a consistent, high-quality HR service.

Qualifications

Your Profile

• CIPD member, with a Level 7 qualification preferred. Candidates qualified to Level 5 with strong relevant experience will also be considered.
• Proven experience as a senior HR or People Business Partner within a large, complex and matrixed organisation, ideally within an operational environment.
• Strong generalist HR experience, with the confidence to independently manage an Employee Relations caseload and good practical knowledge of UK employment law.
• A credible and confident partner who can build relationships quickly, influence and constructively challenge senior stakeholders, and navigate competing priorities.
• Experience translating business challenges into people plans and initiatives, with clear evidence of personal contribution and measurable business impact.
• Strong analytical capability, including using people data and insight to inform decisions, alongside practical experience of organisational change and workforce planning.
• A clear and impactful communicator who is digitally confident, curious and comfortable using AI and technology to enhance ways of working.

Experience within an international environment and French language capability would be advantageous.

Additional Information

Why Join the Community of Switchers?

Join one of the top three largest nuclear engineering companies globally and be a part of a dynamic team driving energy transition. At Assystem, we offer a multicultural environment, career progression opportunities, and the chance to work on industry-leading projects that make a real difference in the world.

Please be aware that many roles at Assystem are subject to both security and export control restrictions.

These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation.

All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.

Company Description

Today, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic infrastructure projects, subject to high safety and security requirements.

Assystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions.

Job Description

The People Business Partner is a senior HR professional responsible for delivering pragmatic, high-quality people solutions across the full employee lifecycle. Acting as a trusted advisor to senior leaders, you will translate business priorities, people data and insight into clear, actionable people plans that enable performance, engagement and organisational effectiveness.

This is a broad generalist role operating within a complex, matrixed and fast-paced environment. You will work confidently and independently at senior level, building credibility quickly and using sound judgement, commercial insight and data to influence decisions, challenge constructively and drive measurable outcomes.

You will also manage your own Employee Relations caseload, providing pragmatic advice across a range of employee matters and applying UK employment law appropriately and commercially.

Based on a hybrid working model with regular presence required in our London office ( minimum 2 days per week), the role also involves travel to other Assystem sites.

Key areas of responsibility

• Partner with senior and operational leaders to develop and deliver people plans aligned to business priorities, building trusted relationships while confidently influencing and challenging.
• Manage your own Employee Relations caseload, providing pragmatic advice and applying UK employment law to achieve fair, consistent and commercially appropriate outcomes.
• Support organisational change, workforce planning, utilisation and capacity activity, translating business requirements into clear people actions.
• Use people data and KPIs to identify trends, risks and opportunities, turning insight into targeted action and measurable outcomes.
• Navigate complex organisational structures, governance and competing stakeholder priorities to drive decisions and deliver effective outcomes.
• Contribute to policy development, process improvement and strategic people initiatives across the wider People function.
• Embrace AI and technology-enabled ways of working to improve efficiency, insight and the quality of People solutions.

You will work closely with the Business Unit Director (dotted line to the Senior People Manager) and collaborate with the wider People Team to deliver a consistent, high-quality HR service.

Qualifications

Your Profile

• CIPD member, with a Level 7 qualification preferred. Candidates qualified to Level 5 with strong relevant experience will also be considered.
• Proven experience as a senior HR or People Business Partner within a large, complex and matrixed organisation, ideally within an operational environment.
• Strong generalist HR experience, with the confidence to independently manage an Employee Relations caseload and good practical knowledge of UK employment law.
• A credible and confident partner who can build relationships quickly, influence and constructively challenge senior stakeholders, and navigate competing priorities.
• Experience translating business challenges into people plans and initiatives, with clear evidence of personal contribution and measurable business impact.
• Strong analytical capability, including using people data and insight to inform decisions, alongside practical experience of organisational change and workforce planning.
• A clear and impactful communicator who is digitally confident, curious and comfortable using AI and technology to enhance ways of working.

Experience within an international environment and French language capability would be advantageous.

Additional Information

Why Join the Community of Switchers?

Join one of the top three largest nuclear engineering companies globally and be a part of a dynamic team driving energy transition. At Assystem, we offer a multicultural environment, career progression opportunities, and the chance to work on industry-leading projects that make a real difference in the world.

Please be aware that many roles at Assystem are subject to both security and export control restrictions.

These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation.

All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter’s employer value today and collectively drive tens to hundreds of millions of dollars in business impact.

As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth.

Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process.

Key Focus Areas:

• Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
• Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
• Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area.
• Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
• Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
• Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
• Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

Minimum Qualifications:

• Proven Leadership: 5+ years of proven success in product management, with a record of delivering results
• Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers.
• B2B Expertise: Deep experience building business-facing products at scale
• AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
• Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.
• Strategic Versatility: You are a “smart generalist” who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.
• Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.

Preferred Qualifications:

• Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).
• SMB product experience: Previous experience leading products specifically geared towards SMB customers.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

We’re Karat , the world’s largest interviewing company.

Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat’s system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.

Come join our Communications team

Our Communications team is committed to sharpening how the market understands Karat; we build the channels, campaigns, and executive presence that position Karat as the definitive measure of talent.

What you will do

As an External Communications Lead at Karat, you will serve as the dedicated PR and communications partner to our CEO, executing an external communications strategy that reinforces Karat’s position as an innovative leader in technical interviewing and workforce intelligence.

This is a part-time (20 hours per week), individual contributor role working closely with Karat’s CEO and other seasoned communications leaders. Working hours/schedule will need to be consistent and overlap with executives in the Greater Seattle Area.

• Serve as the CEO’s trusted communications advisor, shaping strategy and channel decisions that carry across the whole company.
• Own Karat’s media presence end to end, securing and converting press, podcast, and broadcast interest into coverage as the single point of contact.
• Architect campaigns that put Karat’s thought leadership, corporate milestones, and product launches in front of the industry and customers.
• Build and run the CEO’s public platform, from LinkedIn to the company blog to third-party bylines.
• Ghostwrite the words that get said out loud: talking points, bylines, keynote content, and full media and speaking prep for the CEO.
• Set the CEO’s speaking strategy, deciding which stages are worth Karat’s time and landing the ones that matter.
• Run point on our PR agency, holding the partnership accountable to outcomes, not just activity.

The experience you will bring

• 12+ years of communications experience spanning PR, media relations, and executive communications, including in-house time at a high-growth tech or B2B company
• A track record of securing earned media and building executive platforms for senior leaders
• Experience ghostwriting for executives, with sharp editorial judgment and storytelling instincts
• A history of developing narratives and campaigns that break through with target audiences
• Experience managing PR agency partners to measurable outcomes
• Comfort coaching executives for media interviews, external events, and employee-facing meetings
• A self-starting, proactive approach, with the ability to operate independently across parallel workstreams
• B2B communications experience with exposure to CIO/CTO audiences and developer technologies, a plus

Curious what’s driving this role right now? Read Beyond the Job Description.

This position is only available to candidates residing in the following U.S. states: CA, D.C., FL, GA, IL, MA, MO, NY, OR, PA, TX, VA, and WA. While our team operates 100% remotely , we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.

Immigration sponsorship is not available.

Compensation Varies by Geographic Location

At Karat, salary ranges for each U.S.-based position are determined by the employee’s work location. We structure our compensation into geographic tiers based on market data and regional economic factors.

Please refer to our geographic classification document to view which tier applies to your location. If your area isn’t included in our classification system, please connect with your Recruiter for specific details. These geographic classifications may be adjusted periodically.

Base Salary (GeoLo 2)

$108,000—$126,000 USD

Base Salary (GeoLo 3)

$96,000—$112,000 USD

Base Salary (GeoLo 4)

$84,000—$98,000 USD

Additional Information

By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found here.

Statement of Inclusivity

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.

We’re Karat , the world’s largest interviewing company.

Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat’s system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.

Come join our Communications team

Our Communications team is committed to sharpening how the market understands Karat; we build the channels, campaigns, and executive presence that position Karat as the definitive measure of talent.

What you will do

As an External Communications Lead at Karat, you will serve as the dedicated PR and communications partner to our CEO, executing an external communications strategy that reinforces Karat’s position as an innovative leader in technical interviewing and workforce intelligence.

This is a part-time (20 hours per week), individual contributor role working closely with Karat’s CEO and other seasoned communications leaders. Working hours/schedule will need to be consistent and overlap with executives in the Greater Seattle Area.

• Serve as the CEO’s trusted communications advisor, shaping strategy and channel decisions that carry across the whole company.
• Own Karat’s media presence end to end, securing and converting press, podcast, and broadcast interest into coverage as the single point of contact.
• Architect campaigns that put Karat’s thought leadership, corporate milestones, and product launches in front of the industry and customers.
• Build and run the CEO’s public platform, from LinkedIn to the company blog to third-party bylines.
• Ghostwrite the words that get said out loud: talking points, bylines, keynote content, and full media and speaking prep for the CEO.
• Set the CEO’s speaking strategy, deciding which stages are worth Karat’s time and landing the ones that matter.
• Run point on our PR agency, holding the partnership accountable to outcomes, not just activity.

The experience you will bring

• 12+ years of communications experience spanning PR, media relations, and executive communications, including in-house time at a high-growth tech or B2B company
• A track record of securing earned media and building executive platforms for senior leaders
• Experience ghostwriting for executives, with sharp editorial judgment and storytelling instincts
• A history of developing narratives and campaigns that break through with target audiences
• Experience managing PR agency partners to measurable outcomes
• Comfort coaching executives for media interviews, external events, and employee-facing meetings
• A self-starting, proactive approach, with the ability to operate independently across parallel workstreams
• B2B communications experience with exposure to CIO/CTO audiences and developer technologies, a plus

Curious what’s driving this role right now? Read Beyond the Job Description.

This position is only available to candidates residing in the following U.S. states: CA, D.C., FL, GA, IL, MA, MO, NY, OR, PA, TX, VA, and WA. While our team operates 100% remotely , we are currently limiting hiring to these specific locations. Applications from other states will not be considered at this time.

Immigration sponsorship is not available.

Compensation Varies by Geographic Location

At Karat, salary ranges for each U.S.-based position are determined by the employee’s work location. We structure our compensation into geographic tiers based on market data and regional economic factors.

Please refer to our geographic classification document to view which tier applies to your location. If your area isn’t included in our classification system, please connect with your Recruiter for specific details. These geographic classifications may be adjusted periodically.

Base Salary (GeoLo 2)

$108,000—$126,000 USD

Base Salary (GeoLo 3)

$96,000—$112,000 USD

Base Salary (GeoLo 4)

$84,000—$98,000 USD

Additional Information

By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found here.

Statement of Inclusivity

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.

We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter’s employer value today and collectively drive tens to hundreds of millions of dollars in business impact.

As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth.

Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process.

Key Focus Areas:

• Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
• Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
• Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area.
• Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
• Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
• Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
• Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

Minimum Qualifications:

• Proven Leadership: 5+ years of proven success in product management, with a record of delivering results
• Deeply Analytical: You are a data-obsessed problem solver who doesn’t just look at dashboards but interrogates the “why” behind the numbers.
• B2B Expertise: Deep experience building business-facing products at scale
• AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
• Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.
• Strategic Versatility: You are a “smart generalist” who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.
• Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.

Preferred Qualifications:

• Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).
• SMB product experience: Previous experience leading products specifically geared towards SMB customers.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

About Innovecs Innovecs is a global digital transformation and product development company. We partner with Fortune 500 and mid-market organizations to deliver custom software development, digital transformation, and technology services that accelerate growth and optimize operations. With delivery centers across the globe, our teams bring deep domain expertise in Supply Chain & Logistics.

At Innovecs, we foster a culture built on innovation, transparency, and collaboration. We empower our people to thrive, and we deliver measurable business outcomes for our clients worldwide.

The Opportunity

We are looking for an experienced Enterprise Solution Architect to lead complex enterprise transformation initiatives involving hybrid cloud, multi-cloud, on-premises infrastructure, application modernisation, and large-scale migration programs, including migration of distributed inference.

The role will be responsible for assessing current state, business objectives, designing target-state architectures and leading the migration of mission-critical applications, workloads, databases, data platforms, and infrastructure across on-premises environments and cloud platforms (Neoclouds, AWS, Microsoft Azure, GCP, OCI).

Solution Architect will partner with business and technology stakeholders to define transformation roadmaps, establish governance frameworks, mitigate migration risks, and ensure successful program delivery.

This position requires deep expertise in enterprise infrastructure, platform engineering, hybrid architectures, AI workload migrations, data platforms, security, and operational transformation within large, complex organisations.

Our Value to You:

· Flexible hours and remote-first mode

· Competitive compensation

· Complete Hardware/Software setup – anything you need for work

· Open-door culture, transparent communication, and top management at a handshake distance

·  Health insurance, vacation, sick leaves, holidays, paid maternity/paternity leave

· Access to our learning & development center: workshops, webinars, training platform, and edutainment events

· Virtual team buildings and social activities to celebrate the Innovecs lifestyle

Why Join Innovecs?

· Be part of a fast-growing Supply Chain & Logistics vertical with global reach.

· Competitive compensation and uncapped commission structure.

· Opportunity to work with Fortune 500 clients and industry innovators.

· A supportive culture where your ideas and expertise matter.

· Career growth in a company recognized for innovation and excellence.

Apply today and help shape the future of Supply Chain & Logistics with Innovecs.

Innovecs is an equal opportunity employer. All hiring decisions are based on professional qualifications, skills, and experience. We are committed to a transparent, merit-based recruitment process that prevents discrimination and ensures equal opportunities for all candidates. Reasonable accommodations are available upon request throughout the recruitment process to support accessibility and inclusion.

Alloy is where you belong!

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world’s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

Revenue Operations runs the systems and data that Sales, Marketing, and Customer Success depend on to find, win, and keep customers. GTM Systems is the technical core of that team. Every quote, every routing rule, and every pipeline number traces back to architecture this function builds. The stack is growing alongside the business, and the person who owns it decides what it becomes.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you’ll be doing

You’ll own the architecture, build, and administration of Alloy’s revenue tech stack. This role is built for someone who stays technical: you set the direction for GTM systems and you write the automations and architect the integrations yourself. You’ll report to the VP of Revenue Operations and partner closely with Sales, Marketing, Customer Success, Product, and Finance.

• Own the architecture, roadmap, and day to day administration of Alloy’s core GTM systems, including Salesforce, Gong, Apollo.io, and adjacent tooling.
• Build and maintain integrations and automations across the GTM stack using APIs and iPaaS platforms.
• Design the data model and integration architecture connecting GTM systems to downstream tooling such as Netsuite and Snowflake.
• Own system reliability and data integrity across the stack. Troubleshoot issues directly and drive them to resolution.
• Independently drive automation that improves GTM team productivity and data hygiene, from identifying the opportunity through to shipping it.
• Partner with Sales Ops and Deal Desk on quote to cash, approvals, and territory and quota automation so the stack scales with headcount growth.
• Evaluate, select, and manage GTM tooling vendors, including renewals and platform consolidation decisions, alongside the VP of Revenue Operations.
• Set technical standards for systems work and align with the GTM Engineer on architecture ownership so build effort is not duplicated.

Who we’re looking for

Must-haves:

• 5+ years in systems administration, GTM engineering, revenue operations, or a similar technical role in SaaS, with deep hands-on Salesforce architecture and administration experience. Admin or Architect certification is a strong plus.
• A track record of personally designing and building integrations and automations rather than directing others to build them.
• Proficiency with iPaaS platforms such as n8n, Tray.io, Workato, or Zapier, plus working knowledge of SQL and at least one scripting language (Python or JavaScript).
• Experience owning a GTM tech stack end to end at a scaling B2B SaaS company, including data warehousing concepts and BI tools such as Looker, Tableau, or dbt.
• The range to act as a strategic partner to RevOps leadership and as the engineer who ships the solution.
• Clear cross-functional communication. You can turn a business requirement into systems logic and explain the tradeoffs back to the business.

Nice-to-haves:

• Experience in fintech, financial services, or another highly regulated industry.
• Familiarity administering sales engagement tools, customer success platforms, and CPQ.
• Experience mentoring a systems analyst as a function has grown.

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $166,000 to $195,000.

Benefits and Perks

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation
• Eligible new parents receive 16 weeks of paid parental leave
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

How to apply

Apply right here! You’ve found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.

At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

This is not a back-office compliance role and it is not a generic sales-engineering role. You will operate as a named member of deal teams under our pod model: paired with Strategic and Enterprise Account Executives, embedded in their weekly cadences, engaged from first discovery through POC, onsite, close, and expansion. You will be the practitioner in the room that a buyer’s CISO or GRC lead trusts — and the internal expert our AEs, SEs, and marketing team build around.

What you’ll do as a Subject Matter Expert at Vanta:

• Serve as the dedicated GRC SME for a book of Strategic/Enterprise Account Executives: join discovery and qualification calls at the earliest deal stages, scope compliance programs against Vanta’s platform, and support demos, POCs, workshops, and customer onsites across Compliance, Third-Party Risk Management, Risk Management, and Trust/Questionnaire Automation.

• Advise prospects on program architecture: multi-framework strategy, shared controls, business-unit and workspace scoping, custom frameworks, and audit sequencing.

• Answer field questions through our SME channels at customer-forwardable quality — including reviewing and validating AI-agent-generated answers before they reach customers. Our team runs AI-first: you’ll use agents daily, act as the quality gate on their output, and (ideally) build tooling of your own.

• Design and deliver enablement: live sessions for GTM teams, bootcamp scenarios and mock-customer roleplay, async curriculum modules, and review of GRC marketing and SEO content.

• Own monthly alignment cadences with sales front-line managers; feed structured product feedback to our Product and PM partners; carry deal context cleanly into post-sales handoffs.

• Travel roughly once per quarter (a few days to a week) for customer onsites, POC workshops, team offsites, and events.

Domain coverage. We hire T-shaped practitioners: deep in two to three of the following pillars, conversant and demo-capable across all nine — Governance · Data Governance · Compliance · Risk Management (IT, Security, and Enterprise) · Third-Party Risk Management · Continuous Monitoring · Privacy · Trust · AI Security & Governance.

What we’re looking for

• 5+ years of hands-on GRC experience, with buyer-side depth: you’ve built, run, or transformed a multi-framework compliance program (SOC 2, ISO 27001/27017/27018/27701, HIPAA/HITRUST, PCI DSS 4.0, GDPR and the US privacy patchwork, NIST CSF 2.0), or advised many organizations doing so.

• Working fluency in at least one emerging area — AI governance (ISO 42001, NIST AI RMF), GRC engineering / continuous monitoring, or enterprise risk — and genuine curiosity about the rest.

• Evidence of customer-facing range: you’re credible with a skeptical CISO, a first-time founder, and a procurement team in the same week, and you enjoy the thrill of winning deals.

• Production-quality writing: answers, scoping docs, and playbooks that can go to a customer on first draft.

• Demonstrated AI fluency: you use LLM tooling in your compliance work today, can judge AI output against authoritative sources, and want to build with it.

• Teaching ability: you’ve trained, presented, published, or enabled others, and you’re comfortable building and delivering a session to a large GTM audience.

• Sales-process literacy (MEDDPICC or similar), audit-process depth from either side of the table, and the judgment to hold scope boundaries gracefully under deal pressure.

Certifications (CISSP, CISA/CISM, ISO 27001 LA/LI, CIPP/CIPT, AI-governance credentials) are welcome signals, not gates.

What you can expect as a Vanta’n:

• Industry-competitive salary and equity

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

• 16 weeks paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Commuter benefits for team members who report to the SF and NYC office

• Family planning benefits

• Matching 401(k) contribution with immediate vesting

• Flexible PTO policy, plus 80 hours of Sick Time

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world’s leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that’s real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

This is not a back-office compliance role and it is not a generic sales-engineering role. You will operate as a named member of deal teams under our pod model: paired with Strategic and Enterprise Account Executives, embedded in their weekly cadences, engaged from first discovery through POC, onsite, close, and expansion. You will be the practitioner in the room that a buyer’s CISO or GRC lead trusts — and the internal expert our AEs, SEs, and marketing team build around.

What you’ll do as a Subject Matter Expert, GTM at Vanta:

• Serve as the dedicated GRC SME for a book of Strategic/Enterprise Account Executives: join discovery and qualification calls at the earliest deal stages, scope compliance programs against Vanta’s platform, and support demos, POCs, workshops, and customer onsites across Compliance, Third-Party Risk Management, Risk Management, and Trust/Questionnaire Automation.

• Advise prospects on program architecture: multi-framework strategy, shared controls, business-unit and workspace scoping, custom frameworks, and audit sequencing.

• Answer field questions through our SME channels at customer-forwardable quality — including reviewing and validating AI-agent-generated answers before they reach customers. Our team runs AI-first: you’ll use agents daily, act as the quality gate on their output, and (ideally) build tooling of your own.

• Design and deliver enablement: live sessions for GTM teams, bootcamp scenarios and mock-customer roleplay, async curriculum modules, and review of GRC marketing and SEO content.

• Own monthly alignment cadences with sales front-line managers; feed structured product feedback to our Product and PM partners; carry deal context cleanly into post-sales handoffs.

• Travel roughly once per quarter (a few days to a week) for customer onsites, POC workshops, team offsites, and events.

Domain coverage. We hire T-shaped practitioners: deep in two to three of the following pillars, conversant and demo-capable across all nine — Governance · Data Governance · Compliance · Risk Management (IT, Security, and Enterprise) · Third-Party Risk Management · Continuous Monitoring · Privacy · Trust · AI Security & Governance.

How to be successful in this role:

• 5+ years of hands-on GRC experience, with buyer-side depth: you’ve built, run, or transformed a multi-framework compliance program (SOC 2, ISO 27001/27017/27018/27701, HIPAA/HITRUST, PCI DSS 4.0, GDPR and the US privacy patchwork, NIST CSF 2.0), or advised many organizations doing so.

• Working fluency in at least one emerging area — AI governance (ISO 42001, NIST AI RMF), GRC engineering / continuous monitoring, or enterprise risk — and genuine curiosity about the rest.

• Evidence of customer-facing range: you’re credible with a skeptical CISO, a first-time founder, and a procurement team in the same week, and you enjoy the thrill of winning deals.

• Production-quality writing: answers, scoping docs, and playbooks that can go to a customer on first draft.

• Demonstrated AI fluency: you use LLM tooling in your compliance work today, can judge AI output against authoritative sources, and want to build with it.

• Teaching ability: you’ve trained, presented, published, or enabled others, and you’re comfortable building and delivering a session to a large GTM audience.

• Sales-process literacy (MEDDPICC or similar), audit-process depth from either side of the table, and the judgment to hold scope boundaries gracefully under deal pressure.

• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

Certifications (CISSP, CISA/CISM, ISO 27001 LA/LI, CIPP/CIPT, AI-governance credentials) are welcome signals, not gates.

What you can expect as a Vanta’n:

• Industry-competitive salary and equity

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

• 16 weeks paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Commuter benefits for team members who report to the SF and NYC office

• Family planning benefits

• Matching 401(k) contribution with immediate vesting

• Flexible PTO policy, plus 80 hours of Sick Time

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world’s leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that’s real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we’re unlocking the next era of autonomous transportation with technology that’s powering commercial autonomous trucks and robotaxis. Waabi is backed by and partners with world leaders in AI, automotive, logistics, and deep tech.

With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: www.waabi.ai

We’re seeking a Senior Product Designer to lead the design of Waabi’s driverless commercial and operations ecosystem, and the critical tools and interfaces that support scaling our company forward.

This is not a typical product design role. You’ll design workflows where a human decision can pull a 40-ton truck off the road or send it back into traffic. The tension between operational tools, speed, and safety-critical decision-making is what makes this seat unique.

You’ll join as the second product designer at Waabi, working closely with the first (your hiring manager) to establish design culture, systems, and processes as the team grows. You’ll ship designs in code from your first week. And will grow to own the full human-to-robot experience, designing everything from fleet management software to the interior and exterior interfaces of our AVs.

You will…

• Design fleet management and remote assistance workflows: Define and design the end-to-end workflows that operations staff use to monitor, dispatch, and intervene with AVs in real time. This includes dashboards, pre-mission checks, remote assistance, and the operational procedures that connect them.

• Observe users in their actual environment: Take a first-principles approach to design by stepping out of the office. You will observe users, terminal staff, and fleet operators in their actual environments to gain deep insights into their workflows and streamline processes.

• Design for AI and Automation: Define how humans interact with highly capable AI systems, creating intuitive workflows for fleet tracking, vehicle dispatch, remote assistance, and on-the-ground operational exception handling.

• Build and extend our design system: Contribute to and expand Waabi’s shared system to maintain consistency and scalability across all product surfaces.

• Ship directly in code: You’ll contribute to production React codebases using AI-assisted tools (Copilot, Cursor), not hand off static specs. The shipped product is the deliverable.

• Collaborate across product, engineering, and operations: Work with PMs, engineers, researchers, and operations teams to define requirements and translate them into effective design solutions.

Qualifications:

• Experience building complex tools: 5+ years experience designing for information dense, complex ecosystems (e.g., healthtech, dev tools, or logistics). We value your ability to untangle complexity over your specific industry background.

• Own complexity and execute end-to-end: You can break down messy problems and drive from discovery through delivery with clear user-centric thinking.

• First-principles thinker: You don’t just rely on standard patterns. You strip problems down to their fundamental truths to build intuitive tools for entirely new paradigms.

• Hands-on and curious: You are comfortable in ambiguous environments and excited to build in domains you may not be familiar with. You are eager to understand the realities of logistics, hardware integrations, and autonomous tech.

• Strong design craft and judgment: You raise the bar, push for excellence, and balance visual polish with usability, making smart, user-centered tradeoffs.

• A builder’s mindset: You design in code, are comfortable with component libraries, and see AI-assisted coding as a natural way of iterating. You know the shipped product is a key measure of success.

Bonus:

• AV / Robotics / Logistics Background: Prior experience in autonomous vehicles, robotics, or logistics operations (e.g., time at Waymo, Cruise, Aurora, Nuro, or a freight/logistics company).

• Real-time Interfaces: Experience designing for real-time monitoring, dispatch, or command-and-control interfaces.

• Physical Operations: Background that touches industrial design, hardware interfaces, or physical operations environments (terminals, warehouses, test tracks).

• Scaling Products Externally: Experience designing products that transitioned from prototype/internal usage to customer/external-facing, demonstrating the ability to scale designs for broader user adoption.

The US yearly salary range for this role is: $100,300 - $200,000 USD in addition to competitive perks & benefits. Waabi (US) Inc.’s yearly salary ranges are determined based on several factors in accordance with the Company’s compensation practices. The salary base range is reflective of the minimum and maximum target for new hire salaries for the position across all US locations.  Note: The Company provides additional compensation for employees in this role, including equity incentive awards and an annual performance bonus.

Perks/Benefits:

• Competitive compensation and equity awards.
• Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).
• Unlimited Vacation.
• Flexible hours and Work from Home support.
• Daily drinks, snacks and catered meals (when in office).
• Regularly scheduled team building activities and social events both on-site, off-site & virtually.
• As we grow, this list continues to evolve!

Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!

Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.

Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic’s developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.

We’re building a future where access to better financial products materially improves people’s lives, free from the constraints of 30-year-old mainframes and legacy processors. We’re proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.

We’re a team of 170+ across 26 states and 7 countries, headquartered in New York City.

We are hiring a Senior Software Engineer for the Product Platform team, which owns the foundational layer of our API that all other Lithic products build on top. The team’s mission is to make Lithic’s API the best in fintech — reliable, consistent, and a joy to integrate with. This includes API Gateway, Events Platform, API key management and authorization, audit logging, or API norms and versioning strategy.

Job responsibilities:

• Write reliable, secure, and scalable code for Lithic’s product platform with minimal tech debt
• Improve the reliability of systems in team’s scope and participate in the team on-call rotation
• Own projects from planning to launch, spanning areas like API key management, reliability, audit logging, or search, keeping stakeholders informed and aligned along the way
• Lead efforts to improve systems and processes within the team

Qualifications:

• 4+ years building production backend systems, ideally including public-facing APIs at scale
• Experience in or desire to learn Rust; ability to understand Lithic’s system written in other programming languages (Python, Java)
• Interest and experience in leveraging AI tools to enhance productivity
• Ability to navigate ambiguity, align diverse perspectives, and drive toward practical solutions
• Experience with API design fundamentals and product thinking: versioning, backward compatibility, schema-driven development, and weighing tradeoffs from the customer’s perspective
• Comfort with designing systems from scratch and owning the product development process end-to-end
• Strong written communication skills and experience working in a remote, async-first team that’s spread across time zones

The annual US salary range for this role is $160,000 to $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.

This is a remote position. However, candidates must be located in the United States, Canada, Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.

Crack the code

A hidden code is tucked into this application. Find it and enter it below to continue.

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Benefits for Full-Time US Employees:

• Unlimited PTO
• 12-weeks fully paid parental leave
• 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
• Work From Anywhere: work from anywhere in the world 4-weeks each year
• 3% cashback on card purchases with your complimentary Privacy.com employee account
• Health, vision, and dental insurance; HSA Contribution Match
• 401(k) match
• Voluntary Life Insurance and STD/LTD

NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you’ll choose a third day that works for your schedule and team needs.

In-office employees receive:

• Commuter benefit
• Catered lunch every Tuesday and Thursday

Headquarters: Minneapolis, MN
URL: http://collaboration.ai

Who We Are

Collaboration.Ai is a mission-focused, AI-powered software and services company based in Minnesota, with employees, partners, and customers around the world. We unite people, technology, and purpose to accelerate breakthroughs that transform industries, empower communities, and create a more sustainable future. We collaborate with organizations across the defense ecosystem, helping them navigate complex challenges and drive transformative change.

Our Products

NetworkOS — NetworkOS is an AI-powered platform that aligns people, purpose, ideas, and expertise in real-time, generating actionable insights to propel movements forward.

CrowdVector — CrowdVector is an integrated solution marketplace and innovation management platform that rapidly uncovers new ideas and advances breakthroughs to fuel movements.

To learn more about us, visit collaboration.ai.

About the Role

You'll build the agentic systems and data pipelines behind NetworkOS's AI capabilities: production agent workflows built on industry-leading agent SDKs and harnesses, MCP servers, and Agent Skills standards; the eval and observability layer that keeps LLM quality measurable; and the ingestion pipelines that turn messy, diverse data sources into queryable knowledge.

This is an execution seat, not an ivory tower. You'll commit code every week, ship agents as product capability rather than demos, and help shape a roadmap that's heading deep into graph + agents territory — for customers in defense, public sector, and regulated enterprise.

Agents in production. Pipelines that hold. Evals that keep everyone honest.

What You'll Do

• Ship production agent systems — design, build, and operate agentic workflows (agent SDKs, MCP servers, Agent Skills standards) powering AI-driven matching, analysis, and data intelligence

• Operationalize LLM quality — build the eval and observability layer with Langfuse, golden datasets, LLM-as-judge patterns, and FinOps-style tracking so every workflow has measurable quality, cost, and latency

• Engineer data pipelines — robust ingestion of documents, structured data, and external sources into searchable knowledge bases with quality validation, deduplication, and incremental updates

• Own retrieval quality — hybrid search combining vector, keyword, and metadata retrieval, continuously improved through reranking, query expansion, and contextual compression

• Accelerate with AI — build custom MCP tools and Agent Skills that make the whole engineering team measurably faster

• Execute alongside the team — pair with full-stack engineers on AI integration points, contribute to incident response for AI services, and keep your hands in the code

Our Tech Stack

• Languages: Python (primary); Kotlin (core platform language at CAI); TypeScript/Node.js and other modern languages (secondary)

• AI/ML: FastAPI, Pydantic; multi-provider LLM SDKs (Anthropic, OpenAI, and others)

• Agentic Tooling: Claude Code/Codex/etc.; industry-leading agent SDKs and harnesses; MCP servers; Agent Skills standards

• LLM Operations: Langfuse + evals (golden datasets, LLM-as-judge); in-house FinOps tracking (token usage, latency, cost); multi-provider orchestration including AWS Bedrock

• Search & Retrieval: Vector databases, OpenSearch, embedding models

• Data: PostgreSQL, Amazon S3; streaming pipelines (Kafka/Kinesis) where needed

• Infrastructure: Docker, Kubernetes (AWS EKS); DataDog + OpenTelemetry observability

What We're Looking For

Must-Haves

• 7+ years of professional software engineering experience, with 3+ years focused on AI/ML or data engineering

• Production agentic/LLM application experience — built and operated systems around LLM APIs (Anthropic, OpenAI) serving real users: agents, tool-use, or orchestrated LLM workflows

• Data engineering background — robust, scalable pipelines for AI/ML workloads

• LLM operations experience — evals and observability for production LLM systems (quality, cost, latency)

• Production retrieval experience — vector databases and/or search engines (OpenSearch, Elasticsearch)

• Modern Python stack proficiency — FastAPI, Pydantic, async/await, modern dependency management

• AI-native workflows — demonstrated ability to leverage Claude Code/Codex or similar agentic coding tools to accelerate development

• Experience with Docker, Kubernetes, and AWS

• US citizenship required (DoD contracting — IL4/IL5 environments — and FedRAMP compliance)

Nice-to-Haves

• Deep agentic ecosystem experience — Agent Skills standards, custom MCP servers, agent SDKs across major vendors

• Advanced RAG expertise — GraphRAG, agentic RAG, contextual retrieval, reranking strategies

• Graph data experience — knowledge graphs, graph databases, or graph-based retrieval

• Model selection & rightsizing — matching models to domain-specific use cases across quality, cost, and latency tradeoffs

• Streaming data experience (Kafka, Kinesis) for real-time knowledge base updates

• Research background, open-source contributions, or an advanced degree in ML/IR/NLP

Why Join Collaboration AI?

Real AI engineering, not a wrapper shop. Production agents, hybrid retrieval, continuous evals, and a roadmap heading into graph + agents — with the autonomy to shape how it's built.

AI-native by default. We build with AI, not just for AI. Agentic coding tools (Claude Code/Codex/etc.), agent SDKs and harnesses, MCP servers, and Agent Skills standards are how we work daily — you'll both use and build them.

Work that matters. Defense, public sector, and regulated industries — SOC 2 and NIST compliance, FedRAMP readiness, and customers whose missions demand AI they can trust.

Small, senior team. Early-stage impact with your work visible from week one. You'll help set the bar for how AI engineering is done here.

 

To apply: https://weworkremotely.com/remote-jobs/collaboration-ai-senior-software-ai-engineer

Senior DevSecOps Engineer

Location: Hybrid. ( 2 days/week in College Park, MD)

Clearance: Active DoD Secret Clearance

Employment Type: Full-time

What You’ll Do:

• You will work on the Forge DevSecOps (DSO) Tools Team as a DevSecOps Engineer.
• You will configure Pipelines and DevSecOps tools to be compliant with technical controls as defined by the Forge Cyber Guild to receive authorizations.
• You will work with Software Product teams to help resolve CI/CD Pipeline issues that are reported by Developers.

Required Qualifications and Skillsets

• Experience designing, administering, and troubleshooting CI/CD pipelines using GitLab CI/CD.
• Hands-on experience installing, configuring, securing, scaling, and maintaining GitLab Runners across Linux-based and/or containerized environments.
• Experience building and maintaining applications using common build/package tools, such as Maven, Gradle, npm, pip, NuGet, Make, or similar tools appropriate to supported development languages.
• Experience integrating containerized applications and services is Kubernetes.

Desired Qualifications and Skillsets

• Experience with the NAVSEA Afloat Software Authorization Pathway (ASAP) process
• Experience working on Gov Cloud infrastructure with Accredited DOD (Unclassified and Classified) Networks
• Experience administering instances of: Gitlab, SonarQube, Anchore, and Artifactory

Who We Are:

• Rackner is a cloud-native software consultancy delivering solutions for startups, enterprises, and the public sector.
• We enable digital transformation through DevSecOps, AI/ML, and cloud-first innovation.
• Join a team that thrives on solving high-impact problems and delivering secure, scalable solutions for the Department of Defense and federal health programs.

Why You’ll Love Working Here:

• Weekly Pay & Hybrid (2 days/week)
• Professional Growth – Paid certifications and training for relevant technologies
• Comprehensive Benefits – 401k (100% match up to 6%), PTO, medical/dental/vision, life & disability insurance
• Work-Life Perks – Gym/fitness membership, home office setup, swag, snacks, and social events

Hashtags for Visibility

#DevSecOps #Kubernetes #Terraform #AWSGovCloud  #ClearanceJobs #RacknerCareers #FederalTech #CloudEngineering #hybrid

About the Team

OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers’ product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI’s customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.

We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment.

This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available.

In this role, you will:

• Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team

• Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time

• Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, product reliability and launch supportability

• Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners

• Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness

• Identify and scale practical AI-powered workflows across support operations, using automation, LLMs, and internal tooling to reduce manual work, improve resolution quality, and help the team operate more effectively at scale

• Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction

• Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization

You might thrive in this role if you:

• Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling

• Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team

• Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries

• Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams

• Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions

• Are passionate about using tools and automation to drive efficiency and improve customer outcomes

• Possess exceptional communication, organization, and problem-solving skills

• Have a high ownership mindset with a bias toward action; comfortable operating in ambiguity, driving clarity, and rolling up their sleeves to get things done

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.

Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.

At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We’re looking for curious, driven people who want to create impact through technology and grow with us.

We are now looking for an experienced Senior Java Software Engineer with strong technical skills and solid working experience to join our internal software team.

Responsibilities:

• Development of demanding tasks of the projects

• Familiarity with Waterfall implementation methodologies

• Transform requirements into functionalities

• Ensure the alignment of the solution with the client’s needs and especially with the architecture team

• Implementation of integrations with other applications and/or developed modules

• Assist with deployment and configuration management

• Bachelor in Computer Science, Information Technology or related field

• Minimum of 5 years in hands-on Java development

• Very good knowledge of modern Java versions (11+)

• Experience with Spring Boot and Microservices architectures

• Strong proficiency with Spring Boot, Spring Security, Spring Data and RESTful API design

• Knowledge of Docker, Kubernetes or cloud environments

• Hands-on experience with JPA/Hibernate, databases (PostgreSQL), and Maven

• Familiarity with microservices architecture, service discovery (Eureka), and API gateways

Nice to have:

• Former experience in technical lead role or mentoring/coaching

• Career development and growth opportunities

• An amazing private & open-office workspace in Athens

• Medical plan and life insurance for you and your family

• Flexible hybrid working model, working both from the office & remote #LI-Hybrid

• Continuous training & learning opportunities via personalized seminars

• The opportunity to work in a diverse environment with talented colleagues

Associate Scientific Director

London/Manchester – Hybrid or remote working available

About Nucleus Global

Nucleus Global is a global leader in the medical communications space, with more than 900 people across Europe, the US and APAC. We pride ourselves in setting the standard for industry best practices, with our unparalleled dedication to impactful and innovative communication. Our continued authenticity, credibility, and reliability have cemented our reputation as true partners to our clients.

We form part of the iNIZIO Medical group. Our unique position as part of this international network, which includes three of the world’s top medical communications companies, gives us an important advantage over commercial competitors. Within the wider iNIZIO network we have access to a full suite of advisory, medical, marketing, communications, patient and partner engagement services.

About the role

We’re looking for an Associate Scientific Director to co-lead a global, exciting, and fast-paced publications team in multiple sclerosis. You will partner with global clients on high-impact publications and publications strategy, plus work as part of a larger, cross-functional publications, medical affairs, and knowledge transfer global account team. Overseeing mid-level writers is an important part of the role - we have a passion for developing people and we hope you do too! Neurology experience is an advantage, but extensive publications experience and motivation for a new role is more important. This is a great opportunity to take the next step into senior account leadership, build deep relationships with clients, and lead a large, supportive, fun team.

Here’s what you’ll do:

As an Associate Scientific Director, you will be responsible for accurate and high-quality scientific content across your workstream. You will be a senior scientific leader of a well-established team and will partner with the CS lead to mentor and review work and enable high-quality delivery to grow the business. You will develop your own content on high-impact projects, and oversee, support, and motivate a global team of medical writers to do the same. You will facilitate strong client and author relationships that enable you to make great, strategy-driven suggestions. You will lead client and author calls and scientific meetings. You will have a growth mindset and work with the agency leadership on account growth and innovating our client offerings. The role offers opportunities to be a partner and trusted advisor to the client, with some travel for client meetings and events.

The Associate Scientific Director will report to the Senior Scientific Director or VP, Scientific Services and will line manage junior members of the medical writing team.

About you:

To succeed you will have:

• Extensive experience working in a medical writing role, including publications, within a medical communications agency environment.

• Experience writing across a broad range of publications deliverables and formats for a variety of medical audiences.

• Experience reviewing and overseeing other writers, ideally including line management.

• Growing leadership skills and a desire to lead a global team.

• Excellent communication and interpersonal skills with colleagues, clients and external experts.

• Ability to thrive in a fast-paced environment, work to deadlines and juggle multiple projects.

• Excellent attention to detail and pride in quality control.

Application Process

To begin an application, please apply via the appropriate link on this page. Selected candidates will first complete an informal ‘screening’ call to ensure the position is suitable before proceeding.

Don’t meet every job requirement? That’s okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.